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Forum Discussion
joshuaelectric
5 months agoExplorer | Level 4
Can't open the Dropbox app on Macbook Pro OS 14.5. When I click, it does nothing.
Hello, after a recent repair on my macbook pro - my Dropbox Desktop App was gone, so reinstalled it and when i click on it does nothing. Doesn't open, and the Sync option is gone and it disappeared from my side-bar. thanks for your assistance!
- MeganDropbox Staff
Hey joshuaelectric, let's jump right into t his!
Out of curiosity, do you click on the bigger Dropbox icon on your desktop, the one looking like this: ?
Or the smaller one, on your menu bar, next to your WiFi looking like this ?
It might sound trivial, but have you tried re-starting your device, or even uninstalling and then re-installing the app?
Let me know more, and we'll take it from there!
- joshuaelectricExplorer | Level 4
Hi, and thanks for asking.. tapped the one in my Applications folder.. looks like this
- joshuaelectricExplorer | Level 4
Oh, and yes. tried deleting and reinstalling the app, as. well as restarting the laptop. tried both of these multiple times and app does not respond
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