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Forum Discussion

agj60's avatar
agj60
Explorer | Level 4
4 years ago

Can't install Dropbox on Mac M1 with macOS Monterey

The installer just doesn't start. Digging on console I found this: Apparently is a problem with its signature.   Any help?  
Desktop
Install
Mac
Setting up the apps
  • Jay's avatar
    Jay
    4 years ago
    Hi agj60, thanks for posting today.
     
    Could you try downloading and installing the offline installer from this link?
     
    Keep me updated with any progress!
Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff
Hey riauu, sorry to hear you're having issues with this.

Could you please try the steps outlined here and let me know if they helped improve matters?

While at it, note that you can find the latest installers on this page.
janniy's avatar
janniy
New member | Level 2
3 years ago

I followed this thread and I am still unable to open dropbox. 

 

Context: 

I recently updated macOS to Monterey 12.2, and I am unable to open dropbox. I tried to reinstall but all suggestions (added the dropbox to have full Disk access with the dropbox version I currently have,  tried to reinstall dropbox with the offline installer via the link you provided and the regular installer but does not open the dmg files/ does not start installation). 

 

I would appreciate any help here.

 

  • Walter's avatar
    Walter
    Icon for Dropbox Staff rankDropbox Staff
    3 years ago
    Hey janniy, sorry to hear you're having issues with this.

    At this point, could you try an advanced reinstall and let me know how it goes? 
    • janniy's avatar
      janniy
      New member | Level 2
      3 years ago

      Hi Walter, 

       

      Thanks for your suggestion. I tried to advance reinstall. After following the steps, I got to the point I cannot reinstall Dropbox because for some reason the dmg files do not open (I tried several versions, including the newest offline installer).

       

      Do you have any other suggestions?

       

      Thanks for any help,

      Janni

      • agj60's avatar
        agj60
        Explorer | Level 4
        3 years ago
        Try to explore the .dmg package using finder, running the installer from there

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