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Forum Discussion

Styline's avatar
Styline
Helpful | Level 7
2 years ago

AirDrop broken on MacOS Ventura

I'm using MacOS Ventura and I can't receive files via AirDrop anymore. My Downloads folder is inside my Dropbox as I'm using Dropbox Backup, so it is all inside the Cloud Library now. The Spotligh...
Desktop
desktop app
Dropbox Backup
Mac OS
  • Jay's avatar
    Jay
    2 years ago

    You'll need to access the preferences in the desktop app, click the Backup tab, and then Manage Backup. From there you can remove the Downloads folder from the backup.

Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff

Hi all, I just wanted to share an update with you.

 

This issue can be resolved now by disabling the Dropbox Backup feature for your computer's OS folders and once this is complete, close and relaunch the Dropbox desktop app and re-enable the Dropbox Backup feature anew.

 

Let us know if this helps!

Hiroaki_05's avatar
Hiroaki_05
Explorer | Level 4
2 years ago

Hi Walter, I've tried this and it worked! I hope it stays that way for good. Thank you. 

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