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Forum Discussion
Fuquan
3 years agoExplorer | Level 3
Dropbox application not installing on MacOS Ventura
Hi
I recently installed the new Mac OS Ventura on my Macbook pro. As soon as it was all set up, I was told I had to delete my dropbox app because it is corrupt. I, therefore, deleted it, went to th...
SPZero
Explorer | Level 3
I sent the screen shot. I have restarted the mac and nothing changed.
SPZero
2 years agoExplorer | Level 3
i just updated to Ventura 13.2.1. I have been unable to get Dropbox to lad properly since upgrading to Ventura. Apple said it would require an update, so I figured that this new update would solve the problem, but it hasdn't. When I clicked on the Dropbox icon in the top menu bar, which is grayed out, it opens up a dialogue box, in which blue trapezoids move around and around but nothing ever happens.
- Megan2 years agoDropbox Staff
Hi SPZero, could you temporarily disable any antivirus or firewalls you may have running on your computer and try again to see if the app behaves the same?
If you still get the same results, please send us a screenshot so that we can have a visual too.
- SPZero2 years agoExplorer | Level 3
not sure where or how to send you a screenshot? It is pretty basic so I caon't imagine that it will help you or me, but i'll and it if you expalin to me how to do so. Also, I believe I sent you a request for help. Independent of the "AirDrop broken on macOS Ventura" heading. That is not my problem, my problem is the app won't load.
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