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Styline's avatar
Styline
Helpful | Level 7
2 years ago

AirDrop broken on MacOS Ventura

I'm using MacOS Ventura and I can't receive files via AirDrop anymore. My Downloads folder is inside my Dropbox as I'm using Dropbox Backup, so it is all inside the Cloud Library now. The Spotligh...
Desktop
desktop app
Dropbox Backup
Mac OS
  • Jay's avatar
    Jay
    2 years ago

    You'll need to access the preferences in the desktop app, click the Backup tab, and then Manage Backup. From there you can remove the Downloads folder from the backup.

Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff

Hi all, happy Tuesday! 

 

As you can see here, this is a known issue. You helped us identify that this is happening, and our engineering team is actively working to resolve it. 

 

We'll update this thread, once we have further info on this. Thank you all!

rovissi's avatar
rovissi
New member | Level 2
2 years ago
The problem happened because when the dropbox mac backup is activate, the Dropbox changes the default download folder to “dropbox > mac > download”, and puts a shortcut in default location.
Airdrop don’t work with shortcut.
Solution: remove downloads folder from the dropbox backup in configuration

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