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Forum Discussion

Styline's avatar
Styline
Helpful | Level 7
2 years ago

AirDrop broken on MacOS Ventura

I'm using MacOS Ventura and I can't receive files via AirDrop anymore. My Downloads folder is inside my Dropbox as I'm using Dropbox Backup, so it is all inside the Cloud Library now. The Spotligh...
Desktop
desktop app
Dropbox Backup
Mac OS
  • Jay's avatar
    Jay
    2 years ago

    You'll need to access the preferences in the desktop app, click the Backup tab, and then Manage Backup. From there you can remove the Downloads folder from the backup.

Hannah's avatar
Hannah
Icon for Dropbox Staff rankDropbox Staff

Hey Michelle31, thanks for following up here.

 

Our team is currently working on this issue, and while we don't have a timeline, you can always keep an eye on this thread or our help center article here for any updates.

jonasklock's avatar
jonasklock
New member | Level 2
2 years ago

Airdrop also broken for me, and it somehow doesnt really let me manage my backups, i can not select or deselect any folders. At this point i have three different backups. Very annoying.

  • hawkpilot2's avatar
    hawkpilot2
    New member | Level 2
    2 years ago

    It still does not seem like dropbox has fixed this problem or listed a clear way to disable this feature. 

     

    I am ready to cancel dropbox because I need the ability to airdrop files.  This is getting stupid.

     

    Please advise of a clear easy way to disable this horrible feature.

     

    Thank you.

  • Walter's avatar
    Walter
    Icon for Dropbox Staff rankDropbox Staff
    2 years ago

    Hey pedrottic & jonasklock, are you still having issues with disabling the Dropbox backup feature? 

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