AirDrop broken on MacOS Ventura

[Styline]

I'm using MacOS Ventura and I can't receive files via AirDrop anymore.

My Downloads folder is inside my Dropbox as I'm using Dropbox Backup, so it is all inside the Cloud Library now. The Spotlight Search is broken and now also I can't receive airdropped files anymore. They are sending but afterwards they are just nowhere to be found on the hard-drive. It's quite the mess.

@DropboxTeam: It would be highly appreciated if you can expedite looking into resolving the issues on Ventura!

[Michelle31]

Megan - the issue for me is when I update Dropbox to the newest version. I have the old version and yes I have my computer backed up. Everything is ok with the old version. The issues seems to be with the new update and airdrop. And just like everyone else on this thread has mentioned, seems to have the same issue. When will the new update be fixed for this specific issue?

[Hannah]

Hey @Michelle31, thanks for following up here.

Our team is currently working on this issue, and while we don't have a timeline, you can always keep an eye on this thread or our help center article here for any updates.

[pedrottic]

It's happening exatly the same issue for me. Running Ventura 13.2.1 and dropbox v169.4.5684. Tried to disable backup, but it didn't work after a few minutes (still waiting).

[pedrottic]

Airdrop totally broken for me, too. same issue.

Tried to disable backup, but it didn't work after a few minutes (still waiting).

[jonasklock]

Airdrop also broken for me, and it somehow doesnt really let me manage my backups, i can not select or deselect any folders. At this point i have three different backups. Very annoying.

[Walter]

Hey @pedrottic & @jonasklock, are you still having issues with disabling the Dropbox backup feature? 

[hawkpilot2]

It still does not seem like dropbox has fixed this problem or listed a clear way to disable this feature. 

I am ready to cancel dropbox because I need the ability to airdrop files.  This is getting stupid.

Please advise of a clear easy way to disable this horrible feature.

Thank you.

[rovissi]

The problem happened because when the dropbox mac backup is activate, the Dropbox changes the default download folder to “dropbox > mac > download”, and puts a shortcut in default location.
Airdrop don’t work with shortcut.
Solution: remove downloads folder from the dropbox backup in configuration

[RebeccaCoffey]

I'm having the same problem with AirDrop and I, too, was denied access to the forum.

[Nicks293]

Still broken