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Forum Discussion
After upgrading to Ventura, cannot start dropbox app
Hi, my dropbox app was working beforehand. I recently uggraded to Mac OS Ventura but now it's not working or syncing. I'm getting the error message "couldn't start dropbox" or sync. So I did the adva...
Hello friend.
Unfortunately, after several tests I did, the only alternative I found was to delete the aforementioned folders and reinstall, thus correcting the permissions.
Here is a link where my suggestion was accepted as a solution.
If it helped you, leave a Like. 🙂
https://www.dropboxforum.com/t5/Apps-and-Installations/Moving-Dropbox-folder-from-Library-CloudStorage/m-p/654283#M49803
Thank you, elizeufreitas. Your solution worked for me.
I used the Terminal command rm - R /Users/Joel/.dropbox to remove this directory. Then I went dropbox.com, signed in, and downloaded a new installation file. Dropbox is finally working for me on Ventura!
My situation may be unique as I used a Time Machine backup to port everything over from my very old Mac Mini running OS 10.something to my M2 Mac Mini running OS 13.2, so I am sure the .dropbox directory contained many old and incompatible files.
Many thanks to elizeufreitas and joelawalter. His suggestion worked for me. It took two attempts. One thing I might add is make sure you are logged out of Dropbox online first, then do what Joel suggested.
Still not working and getting the same error message !
Dropbox engineers should develop dishwashers or something but above all stop touching on what they don't know, ie software 😞
