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Forum Discussion
pizzadoh
3 years agoExplorer | Level 4
After upgrading to Ventura, cannot start dropbox app
Hi, my dropbox app was working beforehand. I recently uggraded to Mac OS Ventura but now it's not working or syncing. I'm getting the error message "couldn't start dropbox" or sync. So I did the adva...
- 2 years ago
Hello friend.
Unfortunately, after several tests I did, the only alternative I found was to delete the aforementioned folders and reinstall, thus correcting the permissions.
Here is a link where my suggestion was accepted as a solution.
If it helped you, leave a Like. 🙂
https://www.dropboxforum.com/t5/Apps-and-Installations/Moving-Dropbox-folder-from-Library-CloudStorage/m-p/654283#M49803
elizeufreitas
Helpful | Level 6
Hello goodnight.
I'm using the Ventura version, and I also had the same problem, analyzing my Logs, and observing the Forum messages, I performed a battery of tests.
He follows:
1. Reinstall via homebrew (same error)
2. Manual reinstall (same error)
Then I went to other levels of execution, when running as Root, it worked at first.
Puff, it dawned on me, permission was the problem.
I reset the permissions. (same error) lol 😞
I decided to run the binaries via terminal.
"cd /Applications/Dropbox.app/Contents/MacOS"
Then "./Dropbox"
However, I still got error.
Realizing that it had worked as root, and there were indications of permissions.
I decided to delete the root folders.
"/Users/elizeu/.dropbox"
"/Users/elizeu/Dropbox"
IT WORKED.!!!!
iainthorp
2 years agoNew member | Level 2
This worked for me. Logged in as root. Deleted /.dropbox and /Dropbox. Had to then uninstall Dropbox and reinstall, but it finally started up after months of it not being able to start. Thank you so much!!
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