We're making changes to the Community, so you may have received some notifications - thanks for your patience and welcome back. Learn more here.
Forum Discussion
After upgrading to Ventura, cannot start dropbox app
Hi, my dropbox app was working beforehand. I recently uggraded to Mac OS Ventura but now it's not working or syncing. I'm getting the error message "couldn't start dropbox" or sync. So I did the adva...
Hello friend.
Unfortunately, after several tests I did, the only alternative I found was to delete the aforementioned folders and reinstall, thus correcting the permissions.
Here is a link where my suggestion was accepted as a solution.
If it helped you, leave a Like. 🙂
https://www.dropboxforum.com/t5/Apps-and-Installations/Moving-Dropbox-folder-from-Library-CloudStorage/m-p/654283#M49803
Hannah
Dropbox Staff
Dropbox StaffHey Bonker, as you know, we're continuously working on the rollout of full support for macOS 12.5 and later, and as this is a work in progress, issues will arise, but our team is here to help resolve them as quickly as possible.
As for your issue, cricket346, would you mind copying or sending us a screenshot of the full error log, so we can take a look?
- Megan
Hi cricket346, you can access the full error log after trying to open the app, and then obtaining the error by clicking on the blue hyperlink.
Also Bonker, if you wish I can send you an email on my end, in order for us to have a closer look.
