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MusetheFirst's avatar
MusetheFirst
Explorer | Level 4
2 years ago

I'm currently a member of one team for a company where I am COO, and my own company has a  Dropbox account, where I'm forced to use the Family plan... where I've maxxed out users.

 

I would like the option to have more than one Business Account 

 

OR

 

Add another user to a plan (ANY PLAN) beyond the limit shown with a per-user fee. 

 

The only limit here is the billing, really. Why not make this happen? I switch between the two companies and Dropbox accounts multiple times each day and cannot log in and out of Dropbox all day long, nor will it synch folders I need access to with multiple business accounts as it currently works. This is so frustrating! Please fix. DEAR GOD just let me pay you more!

  • Hannah's avatar
    Hannah
    Icon for Dropbox Staff rankDropbox Staff
    2 years ago

    Hey MusetheFirst, thanks for reaching out to us.

     

    Can you please clarify your request a bit?

     

    Are you looking to be able to link more than one Business team account to your Dropbox desktop app?

     

    Or to be able to access more than one Business account using the same login info?

     

    Any additional info would be really helpful.

     

    Thanks.

  • MusetheFirst's avatar
    MusetheFirst
    Explorer | Level 4
    2 years ago

    Happy to! In answer to "Are you looking to be able to link more than one Business team account to your Dropbox desktop app?" it's a resounding YES.

     

    I have one team account with one login, and a personal account with another login. The two are linked in all places--PC app, laptop app, mobile app--so I can switch back and forth between the two accounts easily. But each has its own sign-in initially. 

     

    What I would like to have is a second Business account instead of using my personal account. The personal account is limited to a Family plan with 6 members and 2TB storage. I currently hired someone new, so I had to remove someone from our plan. It was either that or try and move everything to another service. Or fire someone. And we're growing. Neither are great options. 

     

    This also does not let me have a personal account. All my personal items are being added to the personal account...which means I have to monitor who has access in my business to them. 

     

    I really don't care if I need a third login for the third account, so long as I can switch between them all easily. OR if I could just add more users to the Family plan I can continue limping along doing what we're doing now, but let everyone in my company participate. No one likes to be kicked out of the accounts, no matter the reason. 

     

    I hope this helps! Thank you for taking an interest in the issue.