You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Bob_Thrash's avatar
Bob_Thrash
New member | Level 2
7 years ago
Status:
Closed

Multiple Business accounts with the same email+2 Business accounts on the desktop.

I need multiple drop box teams for different customers. It is not practical for everyone to create multiple e-mail addresses for each dropbox. Is there a solution for one person to be on different te...
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Norah's avatar
Norah
Icon for Dropbox Staff rankDropbox Staff
7 years ago
 
Hey Bob_Thrash, welcome to Dropbox Community!
 
Currently, you need to create an email address for each Dropbox account. Your request is not possible due to security and privacy reasons. 
 
Let me know if there’s anything further I can help with!
  • Fatfish's avatar
    Fatfish
    New member | Level 2
    6 years ago

    i do have different emails .... i just want to use my local client and not the web client. 

    • JamiePopple's avatar
      JamiePopple
      New member | Level 2
      6 years ago

      Hi guys,

      I have two Dropbox business accounts, I think. Not my own, but I have been added as a user to two separate Dropbox business accounts via different emails.

      On my macbook, my Dropbox folder syncs with one of them. I want to access the other account to use that. Can I switch between them, or have both of them syncing at the same time? I can't find a way to even sign-out of my Dropbox app on mac and into the other, only on the website, which is pointless as I need the sync ability.

      I really don't understand why Dropbox is so darn complicated for having multiple accounts honestly, it's an absolute nightmare. Dropbox seems to be a different piece of software entirely on the website compared to the app. 

      Can someone please help me figure out how to sign into a different Dropbox account on the app so I can sync from another account?

      Thanks.

      • Kristen C.5's avatar
        Kristen C.5
        Helpful | Level 5
        6 years ago

        This issue needs to be addressed.

        I am a DropBox reseller, and also use it for my business.  I have a business account and a personal account.

        I'm also on several Boards of Directors, and have recommended DropBox for their board use.

        It's kind of embarrassing for me, as the reseller, to tell the Board secretary to NOT add me to the board DropBox account because I can't use it.

        DropBox is a perfect solution for boards.  It is easy to add new members and remove old members, and preserve the historical documents for the board.   But if any board member has a Dropbox Business account, they can't also participate in the board account.

        Please fix this!

    • Jane's avatar
      Jane
      Icon for Dropbox Staff rankDropbox Staff
      6 years ago
      Hey there (Fatfish), thanks for pinging us on this discussion to share your interest on this functionality!
       
      While this isn't currently an option, I’ve moved your thread under the “Share an Idea” section, which is being monitored by our team specialists & your contribution is taken into consideration for future feature implementation. 
       
      I hope that other users find this idea useful & they pinch the "Upvote" button. Of course, our Community Wall is always open to your feedback or questions, so feel free to drop us a line here; we’re just a post away. Thanks for choosing Dropbox & have a fruitful week ahead! 
  • anihausdrew's avatar
    anihausdrew
    New member | Level 2
    6 years ago

    We need the ability to sync multiple business accounts to a workstation. I have multiple dropbox accounts, and the inability to do so makes dropbox hard to use.

    • Jay's avatar
      Jay
      Icon for Dropbox Staff rankDropbox Staff
      6 years ago
      Hi there, currently it’s not possible to have multiple Dropbox Business accounts syncing at the same time, only a connected Personal and Business account can do this.
       
      However, you could technically have different computer logins or profiles, and on each one have a different Dropbox Business account logged into the desktop app. This will allow them to sync to the machine under those profiles.
       
      Bear in mind though, that it won’t be syncing on the other computer profiles as they’ll be logged out, so you’ll need to switch computer login for each Dropbox account to sync completely.
       
      Hopefully this might help you out, depending on your circumstances.
      • anihausdrew's avatar
        anihausdrew
        New member | Level 2
        6 years ago

        That's the problem, logging in and out of profile is the problem (particular with software licenses). I'm a contractor with multiple business accounts and am requesting for a feature to allow the syncing to one profile of multiple business accounts.