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Explorer | Level 4

5 years ago

Solved

Link personal account to multiple business accounts

Like the title says, I have multiple business accounts as I have two jobs, both of which use Dropbox Business. Fortunately, they both provide me with computers so that I have one business app on each computer.

My question is - is it possible to "link my personal account" to both of them? I didn't try this as I don't want to potentially lose access to my files.

Thanks.

Account Access

dropbox business

Multiple Accounts

Mark
2 years ago
Is it possible to see which files are syncing based upon the icons of the folders in Finder?

If so try moving the folder/directory out of Dropbox to say desktop, let it sync to clear icon/up to date and then return it the folder. That usually works.

16 Replies

Replies have been turned off for this discussion

Lusil
Dropbox Staff
5 years ago
Hey stuyguy, thanks for dropping by.

Currently, you can connect one personal account to a work account, but not more than that.

Linking two accounts also won't affect your files.

Out of curiosity, would you like to be able to connect all your accounts, so that you can access them from the website or your desktop app?

Looking forward to hearing back from you!
- stuyguy
  Explorer | Level 4
  5 years ago
  Thanks Lusil for the super fast reply. I'm not sure I completely understand your answer. Sure, I can connect my personal account to work account A. But what happens if I then try to connect the personal account to work account B? Does it?
  
  Disconnect it from work account A?
  Refuse to connect to work account B unless I disconnect it from work account A first?
  Actually work and let me connect to both work account A and work account B?
  I'm trying this on the web right now, but ideally, I could do the following on my desktop:
  
  On work computer A (running Windows), access both my personal and work account A files.
  On work computer B (running MacOS), access both my personal and work account B files.
  
  I don't need to log into both work accounts on the same computer.
  
  Thanks!
  - Lusil
    Dropbox Staff
    5 years ago
    If you connect a personal and a work account together, you won't be able to link either of them to another one.
    
    For this reason, you'll have to choose which ones you want to connect and which ones you want to have locally on either device.
    
    I understand that this may not be the ideal reply, but let me know if you have any other questions. Cheers!
- Himanshi
  New member | Level 2
  4 years ago
  Hi,
  
  I am using two different computers, is it possible to link my personal account linked with business account A on one computer and link the same personal account with business account B on second computer. Currently, it is not allowing me showing error"that this account is already linked with another account".
  
  Please help. I want to use my personal dropbox at both places. It is where I share my common working files.
  
  Thanks in advance
  - Megan
    Dropbox Staff
    4 years ago
    Hi Himanshi, thanks for posting your question here!
    
    You can only link one personal Dropbox account with one Business team.
    
    It's not currently possible to achieve what you mentioned.
    
    I hope this clarifies!
ArielleS
Dropbox Staff
3 years ago
Hi!

I'm on the Product team at Dropbox, and we hear your feedback and are trying to solve the need of linking multiple business accounts!

To start, we have a web prototype, and we're looking for engaged customers like you to test it out and give us feedback.

Please reply here if you're interested in participating in this pilot in November 2022!
- ColinSutton
  Explorer | Level 3
  3 years ago
  Yes. I'll beta test it for you.
- HappyTales
  Helpful | Level 6
  3 years ago
  @ArielleS I would also be interested in joining the beta, if it's going ahead. Thanks very much!
- jstolder
  Helpful | Level 6
  3 years ago
  I'm the original petitioner, and I'm definitely interested in testing! Thanks 🙂
  - BenDBX
    Community Manager
    3 years ago
    Hi jstolder and HappyTales
    
    Thanks for showing interest! I have spoken with the team responsible for the program ArielleS mentioned. If you are ok with it, I can pass along your email addresses so that they can contact you when they send out information and invitations.
    
    Regards,
    
    Ben

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My question is - is it possible to \"link my personal account\" to both of them? I didn't try this as I don't want to potentially lose access to my files.

Thanks.

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My question is - is it possible to \"link my personal account\" to both of them? I didn't try this as I don't want to potentially lose access to my files.

Thanks.

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Link personal account to multiple business accounts","moderationData":{"__ref":"ModerationData:moderation_data:465184"},"body":"

Hey stuyguy, thanks for dropping by.

\n\n

Currently, you can connect one personal account to a work account, but not more than that.

\n\n

Linking two accounts also won't affect your files.

\n\n

Out of curiosity, would you like to be able to connect all your accounts, so that you can access them from the website or your desktop app?

\n\n

Looking forward to hearing back from you!

Thanks Lusil for the super fast reply. I'm not sure I completely understand your answer. Sure, I can connect my personal account to work account A. But what happens if I then try to connect the personal account to work account B? Does it?

Disconnect it from work account A?
Refuse to connect to work account B unless I disconnect it from work account A first?
Actually work and let me connect to both work account A and work account B?

I'm trying this on the web right now, but ideally, I could do the following on my desktop:

On work computer A (running Windows), access both my personal and work account A files.

On work computer B (running MacOS), access both my personal and work account B files.

I don't need to log into both work accounts on the same computer.

Thanks!

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":1,"postTime":"2020-10-27T21:56:28.838-07:00","lastPublishTime":"2020-10-27T21:56:28.838-07:00","metrics":{"__typename":"MessageMetrics","views":4643},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:101001000/category:English/community:mxpez29397board:101001018/message:465083/message:465224","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":true,"endCursor":"MjUuM3wyLjF8aXwxfDUyOjF8aW50LDQ2NTg0Nyw0NjU4NDc","hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"MessageEdge","cursor":"MjUuM3wyLjF8aXwxfDUyOjF8aW50LDQ2NTg0Nyw0NjU4NDc","node":{"__ref":"AcceptedSolutionMessage:message:465847"}}]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:465847":{"__typename":"ModerationData","id":"moderation_data:465847","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"AcceptedSolutionMessage:message:465847":{"__typename":"AcceptedSolutionMessage","author":{"__ref":"User:user:651930"},"id":"message:465847","revisionNum":1,"uid":465847,"depth":3,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001018"},"parent":{"__ref":"ForumReplyMessage:message:465224"},"conversation":{"__ref":"Conversation:conversation:465083"},"subject":"Re: Link personal account to multiple business accounts","moderationData":{"__ref":"ModerationData:moderation_data:465847"},"body":"

If you connect a personal and a work account together, you won't be able to link either of them to another one.

\n\n

For this reason, you'll have to choose which ones you want to connect and which ones you want to have locally on either device.

\n\n

I understand that this may not be the ideal reply, but let me know if you have any other questions. Cheers!

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"213","kudosSumWeight":0,"repliesCount":0,"postTime":"2020-10-29T15:52:04.894-07:00","lastPublishTime":"2020-10-29T15:52:04.894-07:00","solution":true,"metrics":{"__typename":"MessageMetrics","views":4644},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"entityType":"FORUM_REPLY","eventPath":"category:101001000/category:English/community:mxpez29397board:101001018/message:465083/message:465847","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})@stringLength":"213","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"customFields":[]},"Rank:rank:47":{"__typename":"Rank","id":"rank:47","position":30,"name":"New member | Level 2","color":"333333","icon":null,"rankStyle":"TEXT"},"User:user:1491539":{"__typename":"User","id":"user:1491539","uid":1491539,"login":"Himanshi","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2021-11-10T07:34:42.473-08:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-5.svg?time=0"},"rank":{"__ref":"Rank:rank:47"},"entityType":"USER","eventPath":"community:mxpez29397/user:1491539"},"ModerationData:moderation_data:556624":{"__typename":"ModerationData","id":"moderation_data:556624","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":"member"},"User:user:1148275":{"__typename":"User","id":"user:1148275","uid":1148275,"login":"Megan","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2019-05-22T13:20:35.546-07:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/images/dS0xMTQ4Mjc1LTI1ODQ5aURDMDdCRUZFNTNCQTg3OTY"},"rank":{"__ref":"Rank:rank:26"},"entityType":"USER","eventPath":"community:mxpez29397/user:1148275"},"ForumReplyMessage:message:556624":{"__typename":"ForumReplyMessage","uid":556624,"id":"message:556624","revisionNum":1,"author":{"__ref":"User:user:1491539"},"readOnly":true,"repliesCount":1,"depth":2,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001018"},"parent":{"__ref":"ForumReplyMessage:message:465184"},"conversation":{"__ref":"Conversation:conversation:465083"},"subject":"Re: Link personal account to multiple business accounts","moderationData":{"__ref":"ModerationData:moderation_data:556624"},"body":"

Hi,

I am using two different computers, is it possible to link my personal account linked with business account A on one computer and link the same personal account with business account B on second computer. Currently, it is not allowing me showing error\"that this account is already linked with another account\".

Please help. I want to use my personal dropbox at both places. It is where I share my common working files.

Thanks in advance

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"213","kudosSumWeight":0,"postTime":"2021-11-10T07:37:28.913-08:00","lastPublishTime":"2021-11-10T07:37:28.913-08:00","metrics":{"__typename":"MessageMetrics","views":3221},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:101001000/category:English/community:mxpez29397board:101001018/message:465083/message:556624","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"MessageEdge","cursor":"MjUuM3wyLjF8aXwxfDUyOjF8aW50LDU1NjY4Nyw1NTY2ODc","node":{"__ref":"ForumReplyMessage:message:556687"}}]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:556687":{"__typename":"ModerationData","id":"moderation_data:556687","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:556687":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:1148275"},"id":"message:556687","revisionNum":1,"uid":556687,"depth":3,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001018"},"parent":{"__ref":"ForumReplyMessage:message:556624"},"conversation":{"__ref":"Conversation:conversation:465083"},"subject":"Re: Link personal account to multiple business accounts","moderationData":{"__ref":"ModerationData:moderation_data:556687"},"body":"Hi Himanshi, thanks for posting your question here!
\n
\nYou can only link one personal Dropbox account with one Business team.
\n
\nIt's not currently possible to achieve what you mentioned.
\n
\nI hope this clarifies!","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"218","kudosSumWeight":1,"repliesCount":0,"postTime":"2021-11-10T10:28:23.086-08:00","lastPublishTime":"2021-11-10T10:28:23.086-08:00","metrics":{"__typename":"MessageMetrics","views":3206},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:101001000/category:English/community:mxpez29397board:101001018/message:465083/message:556687","customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"User:user:1362748":{"__typename":"User","id":"user:1362748","uid":1362748,"login":"ArielleS","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2020-10-15T11:21:44.031-07:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-10.svg?time=0"},"rank":{"__ref":"Rank:rank:26"},"entityType":"USER","eventPath":"community:mxpez29397/user:1362748"},"ModerationData:moderation_data:627056":{"__typename":"ModerationData","id":"moderation_data:627056","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":"member"},"User:user:1384753":{"__typename":"User","id":"user:1384753","uid":1384753,"login":"ColinSutton","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2020-12-08T15:47:14.675-08:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-7.svg?time=0"},"rank":{"__ref":"Rank:rank:46"},"entityType":"USER","eventPath":"community:mxpez29397/user:1384753"},"ForumReplyMessage:message:627056":{"__typename":"ForumReplyMessage","uid":627056,"id":"message:627056","revisionNum":1,"author":{"__ref":"User:user:1362748"},"readOnly":true,"repliesCount":8,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001018"},"parent":{"__ref":"ForumTopicMessage:message:465083"},"conversation":{"__ref":"Conversation:conversation:465083"},"subject":"Re: Link personal account to multiple business accounts","moderationData":{"__ref":"ModerationData:moderation_data:627056"},"body":"

Hi!

I'm on the Product team at Dropbox, and we hear your feedback and are trying to solve the need of linking multiple business accounts!

To start, we have a web prototype, and we're looking for engaged customers like you to test it out and give us feedback.

Please reply here if you're interested in participating in this pilot in November 2022!

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Yes. I'll beta test it for you.

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@ArielleS I would also be interested in joining the beta, if it's going ahead. Thanks very much!

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Thanks 🙂","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"80","kudosSumWeight":0,"postTime":"2023-03-29T03:20:27.212-07:00","lastPublishTime":"2023-03-29T03:20:27.212-07:00","metrics":{"__typename":"MessageMetrics","views":1149},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:101001000/category:English/community:mxpez29397board:101001018/message:465083/message:672426","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"MessageEdge","cursor":"MjUuM3wyLjF8aXwxfDUyOjF8aW50LDY3ODI5Niw2NzgyOTY","node":{"__ref":"ForumReplyMessage:message:678296"}}]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:678296":{"__typename":"ModerationData","id":"moderation_data:678296","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:678296":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:1611513"},"id":"message:678296","revisionNum":1,"uid":678296,"depth":3,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001018"},"parent":{"__ref":"ForumReplyMessage:message:672426"},"conversation":{"__ref":"Conversation:conversation:465083"},"subject":"Re: Link personal account to multiple business accounts","moderationData":{"__ref":"ModerationData:moderation_data:678296"},"body":"

Hi jstolder and HappyTales

Thanks for showing interest! I have spoken with the team responsible for the program ArielleS mentioned. If you are ok with it, I can pass along your email addresses so that they can contact you when they send out information and invitations.

Regards,

Ben

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