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2 months ago

メールアドレスが使用できなくなりログインできません。

お世話になっております。

過去に制作したメールアドレスでDropboxのアカウントを作成していたのですが、そのメールアドレスが現在削除されてしまいました。そのため、二段階認証ができず、アカウントにログインすることができません。（当時のメールアドレスとパスワードは把握しています。）

この質問は、別のアカウントから送っています。

なお、削除されたメールアドレスでと登録した、有料プランの契約解除を検討しています。
クレジットの請求を止めたいのですがどうしたらよいでしょうか？教えて下さい。

何卒よろしくお願いいたします。

アカウントとお支払い

1 Reply

Hinano Maeta
Dropbox Staff
2 months ago
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00 CHIE さん、こんにちは！

メールアドレスが使用できないため、ログインできないとのことですね。

私からメールをお送りしますので、ご確認お願いいたします。

About 質問する

他のユーザーのディスカッションで回答が見つかる場合があります。回答が見つからない場合は、新しく質問してください。

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お世話になっております。

この質問は、別のアカウントから送っています。

何卒よろしくお願いいたします。

","body@stringLength":"295","rawBody":"

お世話になっております。

この質問は、別のアカウントから送っています。

何卒よろしくお願いいたします。

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メールアドレスが使用できなくなりログインできません。","moderationData":{"__ref":"ModerationData:moderation_data:824619"},"body":"

00 CHIE さん、こんにちは！

メールアドレスが使用できないため、ログインできないとのことですね。

私からメールをお送りしますので、ご確認お願いいたします。

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さん、こんにちは！

メールアドレスが使用できないため、ログインできないとのことですね。

私からメールをお送りしますので、ご確認お願いいたします。

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