Arrastei 2GB dos meus arquivos para a pasta do dropbox no pc, todos já estavam sincronizados. Porém, tive que formatar meu HD e quando fui acessar esses arquivos pelo site do dropbox, não estavam mais lá e nem apareciam na opção de "eventos". Alguém pode me ajudar?
Acredito que fato de estar com a pasta sincronizada, significa que se você apagar arquivos na pasta do HD, eles serão apagados na sua conta, na nuvem.
Além disso, o arquivo ocupa espaço nos dois locais...
Assim, desliguei a sincronização pois preciso liberar espaço no HD do computador; quando precisar do arquivo, ou quiser ver fotos, conecto na conta, e está tudo lá.
Dropbox --> Engrenagem --> Preferências --> Sincronização seletiva --> As pastas com um visto esta sincronizadas com o computador. Desmarque as pastas que você não precisa sincronizar com o disco rígido. Quando termina --> Atualizar. Todas as pastas que você desmarcar serão removidas do HD, apenas; continuarão dispoíiveis no site.
Isso previne apagamento acidental no computador e consequente apagamento na nuvem....
O Dropbox mantém uma cópia dos seus arquivos excluídos durante 30 dias. Há quanto tempo você percebeu a falta de arquivos? Além disso, é possível que você tenha uma outra conta Dropbox, onde guardou seus arquivos?
Os arquivos estavam na pasta do dropbox no meu pc, porém o HD queimou. Pensei q os arquivos estariam a salvo na minha conta do dropbox mas qnd fui acessar o site os arquivos nao estavam mais lá, teria como recuperá-los?
Tenho uma conta dropbox a um ano, troquei de dispositivo móvel fui acessar minha conta hoje via pc e para minha surpresa só consta um evento, a adição de um aplicativo da samsung no dia 20/05/2015 e todas as minhas fotos foram apagadas, alguém pode me ajudar?
Se os arquivos estava no Dropbox, eles podem estar na lixeira, agora se por algum motivo o aplicativo do seu PC não fez a sincronia com o Dropbox, infelizmente não há o que fazer.
Quando você instala o Dropbox, sempre atente para se ele está com o "V" verde do cima do ícone ao lado do relógio no PC, e ainda assim dê uma olhada nas opções de pasta para sincronia.
No site não aparece nenhuma foto? Caso negativo, pode acontecer de que o App do smartphone não estava sincronizando as imagens. Verifique as opções de sincronização no App do seu Smartphone.
eu já disse lá no primeiro comentário que estavam todos sincronizados, SIM, com o sinalzinho verde, tudo ok, mas tive problemas no meu HD, pensei que estaria tudo certo, que os arquivos estariam seguros na minha conta no Dropbox, porém quando fui acessar não tinha nenhum arquivo na minha conta, nem em eventos, aparece que não tenho nenhuma atividade recente.
Acredito que fato de estar com a pasta sincronizada, significa que se você apagar arquivos na pasta do HD, eles serão apagados na sua conta, na nuvem.
Além disso, o arquivo ocupa espaço nos dois locais...
Assim, desliguei a sincronização pois preciso liberar espaço no HD do computador; quando precisar do arquivo, ou quiser ver fotos, conecto na conta, e está tudo lá.
Dropbox --> Engrenagem --> Preferências --> Sincronização seletiva --> As pastas com um visto esta sincronizadas com o computador. Desmarque as pastas que você não precisa sincronizar com o disco rígido. Quando termina --> Atualizar. Todas as pastas que você desmarcar serão removidas do HD, apenas; continuarão dispoíiveis no site.
Isso previne apagamento acidental no computador e consequente apagamento na nuvem....
Até ontem a noite tinha 2 g de espaço para utilizarmos e estava utilizando por volta de 80 % do espaço. Desligamos todos os computadores as 19:30 e estava tudo certo.
Hoje as 9:00 da manha quando fui acessar nossa rede no Dropbox percebi que dos 2 G que tinhamos estava sendo usado somente 0.9 mb e nao mais os 80% que estava usando ate ontem.
Achei estranho e comecei a entrar nas pastas, foi ai que nos dei conta que tudo tinha desaparecido.
As pastas principais da conta estavam lá, porem quando entravamos nelas não tinha mais nada somente alguns arquivos e nao mais as subpastas com todos nossos arquivos.
Fiz de tudo... procuramos solução na internet, acessei a conta pelo site e mesmo lá tambem estava com tudo desaparecido. Entramos na lixeira, nos eventos e nao tinha nada que me levasse alguma solução, pois nem arquivos na lixeira tinhamos para restaurar.
No site de vocês, vocês afirmam que o dropbox nao exclui nada, porem como podem ter sumido 80% de 2g que estavamos usando do dia para noite sendo que sumiram arquivos de todas as pastas e no historico da lixeira ou dod eventos nao aparece absolutamente nada, nenhuma pista e nem mostra que foram deletados.
Já liguei para 3 T.I e ninguem entende o que aconteceu.
Gostaria de saber se pode nos ajudar a solucionar isso, pois confiavamos no sistema de vocês e queria passar para a conta empresarial, porem realmente estou bastante preocupada, não confio em passar para uma conta empresarial e depois de todos os arquivos simplemente evaporarem.
Por favor nao me mande olhar nos itens excluidos, lixeira ou nos eventos POIS NÃO TEM NADA NESSES LUGARES. Preciso de uma solução. Nem mesmo pelo site essas pastas aparecem.
Se resolver seu prblema de sumiço me avise, meus arquivos sumiram todos também, todo material de trabalho, apostilas, livros digitalizados...uma tristeza, pois não tenho cópia desses arquivos mais.
Ontem aconteceu exatamente o mesmo algumas pastas minhas. Perdi arquivos fundamental pra que eu comprove despesas e receba de clientes. Como recupero esses arquivos? Eles não estão no controle de arquivos excluídos, nem na lixeira
Lembrando ainda que há sempre a possibilidade de recorrer ao suporte Dropbox para que um membro da equipe possa auxiliar na questão: https://www.dropbox.com/support
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Meus arquivos no dropbox sumiram","moderationData":{"__ref":"ModerationData:moderation_data:129095"},"body":"
Oi Jenifer,
\n
O Dropbox mantém uma cópia dos seus arquivos excluídos durante 30 dias. Há quanto tempo você percebeu a falta de arquivos? Além disso, é possível que você tenha uma outra conta Dropbox, onde guardou seus arquivos?
O Dropbox mantém uma cópia dos seus arquivos excluídos durante 30 dias. Há quanto tempo você percebeu a falta de arquivos? Além disso, é possível que você tenha uma outra conta Dropbox, onde guardou seus arquivos?
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Os arquivos estavam na pasta do dropbox no meu pc, porém o HD queimou. Pensei q os arquivos estariam a salvo na minha conta do dropbox mas qnd fui acessar o site os arquivos nao estavam mais lá, teria como recuperá-los?
Os arquivos estavam na pasta do dropbox no meu pc, porém o HD queimou. Pensei q os arquivos estariam a salvo na minha conta do dropbox mas qnd fui acessar o site os arquivos nao estavam mais lá, teria como recuperá-los?
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Estou com problema igual. Você conseguiu recuperar suas pastas?
Estou com problema igual. Você conseguiu recuperar suas pastas?
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Tenho uma conta dropbox a um ano, troquei de dispositivo móvel fui acessar minha conta hoje via pc e para minha surpresa só consta um evento, a adição de um aplicativo da samsung no dia 20/05/2015 e todas as minhas fotos foram apagadas, alguém pode me ajudar?
Tenho uma conta dropbox a um ano, troquei de dispositivo móvel fui acessar minha conta hoje via pc e para minha surpresa só consta um evento, a adição de um aplicativo da samsung no dia 20/05/2015 e todas as minhas fotos foram apagadas, alguém pode me ajudar?
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Olá Jenifer,
\n
Se os arquivos estava no Dropbox, eles podem estar na lixeira, agora se por algum motivo o aplicativo do seu PC não fez a sincronia com o Dropbox, infelizmente não há o que fazer.
\n
Quando você instala o Dropbox, sempre atente para se ele está com o \"V\" verde do cima do ícone ao lado do relógio no PC, e ainda assim dê uma olhada nas opções de pasta para sincronia.
Se os arquivos estava no Dropbox, eles podem estar na lixeira, agora se por algum motivo o aplicativo do seu PC não fez a sincronia com o Dropbox, infelizmente não há o que fazer.
\n
Quando você instala o Dropbox, sempre atente para se ele está com o \"V\" verde do cima do ícone ao lado do relógio no PC, e ainda assim dê uma olhada nas opções de pasta para sincronia.
","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:129098_1"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"ModerationData:moderation_data:129099":{"__typename":"ModerationData","id":"moderation_data:129099","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:129099":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:20924"},"id":"message:129099","revisionNum":1,"uid":129099,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:105001000"},"parent":{"__ref":"ForumTopicMessage:message:129094"},"conversation":{"__ref":"Conversation:conversation:129094"},"subject":"Re: Meus arquivos no dropbox sumiram","moderationData":{"__ref":"ModerationData:moderation_data:129099"},"body":"
Olá José,
\n
No site não aparece nenhuma foto? Caso negativo, pode acontecer de que o App do smartphone não estava sincronizando as imagens. Verifique as opções de sincronização no App do seu Smartphone.
No site não aparece nenhuma foto? Caso negativo, pode acontecer de que o App do smartphone não estava sincronizando as imagens. Verifique as opções de sincronização no App do seu Smartphone.
","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:129099_1"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"ModerationData:moderation_data:129100":{"__typename":"ModerationData","id":"moderation_data:129100","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:129100":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:299090"},"id":"message:129100","revisionNum":1,"uid":129100,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:105001000"},"parent":{"__ref":"ForumTopicMessage:message:129094"},"conversation":{"__ref":"Conversation:conversation:129094"},"subject":"Re: Meus arquivos no dropbox sumiram","moderationData":{"__ref":"ModerationData:moderation_data:129100"},"body":"
Sim Douglas,
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eu já disse lá no primeiro comentário que estavam todos sincronizados, SIM, com o sinalzinho verde, tudo ok, mas tive problemas no meu HD, pensei que estaria tudo certo, que os arquivos estariam seguros na minha conta no Dropbox, porém quando fui acessar não tinha nenhum arquivo na minha conta, nem em eventos, aparece que não tenho nenhuma atividade recente.
eu já disse lá no primeiro comentário que estavam todos sincronizados, SIM, com o sinalzinho verde, tudo ok, mas tive problemas no meu HD, pensei que estaria tudo certo, que os arquivos estariam seguros na minha conta no Dropbox, porém quando fui acessar não tinha nenhum arquivo na minha conta, nem em eventos, aparece que não tenho nenhuma atividade recente.
","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:129100_1"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"User:user:167221":{"__typename":"User","id":"user:167221","uid":167221,"login":"Sergio M.8","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2015-10-13T13:06:00.000-07:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-6.svg?time=0"},"rank":{"__ref":"Rank:rank:48"},"entityType":"USER","eventPath":"community:mxpez29397/user:167221"},"ModerationData:moderation_data:129101":{"__typename":"ModerationData","id":"moderation_data:129101","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"AcceptedSolutionMessage:message:129101":{"__typename":"AcceptedSolutionMessage","author":{"__ref":"User:user:167221"},"id":"message:129101","revisionNum":1,"uid":129101,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:105001000"},"parent":{"__ref":"ForumTopicMessage:message:129094"},"conversation":{"__ref":"Conversation:conversation:129094"},"subject":"Re: Meus arquivos no dropbox sumiram","moderationData":{"__ref":"ModerationData:moderation_data:129101"},"body":"
Acredito que fato de estar com a pasta sincronizada, significa que se você apagar arquivos na pasta do HD, eles serão apagados na sua conta, na nuvem.
\n
Além disso, o arquivo ocupa espaço nos dois locais...
\n
Assim, desliguei a sincronização pois preciso liberar espaço no HD do computador; quando precisar do arquivo, ou quiser ver fotos, conecto na conta, e está tudo lá.
\n
Dropbox --> Engrenagem --> Preferências --> Sincronização seletiva --> As pastas com um visto esta sincronizadas com o computador. Desmarque as pastas que você não precisa sincronizar com o disco rígido. Quando termina --> Atualizar. Todas as pastas que você desmarcar serão removidas do HD, apenas; continuarão dispoíiveis no site.
\n
Isso previne apagamento acidental no computador e consequente apagamento na nuvem....
Acredito que fato de estar com a pasta sincronizada, significa que se você apagar arquivos na pasta do HD, eles serão apagados na sua conta, na nuvem.
\n
Além disso, o arquivo ocupa espaço nos dois locais...
\n
Assim, desliguei a sincronização pois preciso liberar espaço no HD do computador; quando precisar do arquivo, ou quiser ver fotos, conecto na conta, e está tudo lá.
\n
Dropbox --> Engrenagem --> Preferências --> Sincronização seletiva --> As pastas com um visto esta sincronizadas com o computador. Desmarque as pastas que você não precisa sincronizar com o disco rígido. Quando termina --> Atualizar. Todas as pastas que você desmarcar serão removidas do HD, apenas; continuarão dispoíiveis no site.
\n
Isso previne apagamento acidental no computador e consequente apagamento na nuvem....
\n
\n
","timeToRead":1,"currentRevision":{"__ref":"Revision:revision:129101_1"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"User:user:84556":{"__typename":"User","id":"user:84556","uid":84556,"login":"camila s.3","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2015-09-28T16:34:00.000-07:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-10.svg?time=0"},"rank":{"__ref":"Rank:rank:48"},"entityType":"USER","eventPath":"community:mxpez29397/user:84556"},"ModerationData:moderation_data:129102":{"__typename":"ModerationData","id":"moderation_data:129102","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"User:user:504305":{"__typename":"User","id":"user:504305","uid":504305,"login":"Vânia","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2017-10-07T14:55:07.243-07:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-10.svg?time=0"},"rank":{"__ref":"Rank:rank:47"},"entityType":"USER","eventPath":"community:mxpez29397/user:504305"},"ForumReplyMessage:message:129102":{"__typename":"ForumReplyMessage","uid":129102,"id":"message:129102","revisionNum":1,"author":{"__ref":"User:user:84556"},"readOnly":true,"repliesCount":5,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:105001000"},"parent":{"__ref":"ForumTopicMessage:message:129094"},"conversation":{"__ref":"Conversation:conversation:129094"},"subject":"Re: Meus arquivos no dropbox sumiram","moderationData":{"__ref":"ModerationData:moderation_data:129102"},"body":"
Estou com um problema super parecido.
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Até ontem a noite tinha 2 g de espaço para utilizarmos e estava utilizando por volta de 80 % do espaço. Desligamos todos os computadores as 19:30 e estava tudo certo.
\n
\n
Hoje as 9:00 da manha quando fui acessar nossa rede no Dropbox percebi que dos 2 G que tinhamos estava sendo usado somente 0.9 mb e nao mais os 80% que estava usando ate ontem.
\n
Achei estranho e comecei a entrar nas pastas, foi ai que nos dei conta que tudo tinha desaparecido.
\n
\n
As pastas principais da conta estavam lá, porem quando entravamos nelas não tinha mais nada somente alguns arquivos e nao mais as subpastas com todos nossos arquivos.
\n
\n
Fiz de tudo... procuramos solução na internet, acessei a conta pelo site e mesmo lá tambem estava com tudo desaparecido. Entramos na lixeira, nos eventos e nao tinha nada que me levasse alguma solução, pois nem arquivos na lixeira tinhamos para restaurar.
\n
No site de vocês, vocês afirmam que o dropbox nao exclui nada, porem como podem ter sumido 80% de 2g que estavamos usando do dia para noite sendo que sumiram arquivos de todas as pastas e no historico da lixeira ou dod eventos nao aparece absolutamente nada, nenhuma pista e nem mostra que foram deletados.
\n
\n
Já liguei para 3 T.I e ninguem entende o que aconteceu.
\n
\n
Gostaria de saber se pode nos ajudar a solucionar isso, pois confiavamos no sistema de vocês e queria passar para a conta empresarial, porem realmente estou bastante preocupada, não confio em passar para uma conta empresarial e depois de todos os arquivos simplemente evaporarem.
\n
\n
Por favor nao me mande olhar nos itens excluidos, lixeira ou nos eventos POIS NÃO TEM NADA NESSES LUGARES. Preciso de uma solução. Nem mesmo pelo site essas pastas aparecem.
Até ontem a noite tinha 2 g de espaço para utilizarmos e estava utilizando por volta de 80 % do espaço. Desligamos todos os computadores as 19:30 e estava tudo certo.
\n
\n
Hoje as 9:00 da manha quando fui acessar nossa rede no Dropbox percebi que dos 2 G que tinhamos estava sendo usado somente 0.9 mb e nao mais os 80% que estava usando ate ontem.
\n
Achei estranho e comecei a entrar nas pastas, foi ai que nos dei conta que tudo tinha desaparecido.
\n
\n
As pastas principais da conta estavam lá, porem quando entravamos nelas não tinha mais nada somente alguns arquivos e nao mais as subpastas com todos nossos arquivos.
\n
\n
Fiz de tudo... procuramos solução na internet, acessei a conta pelo site e mesmo lá tambem estava com tudo desaparecido. Entramos na lixeira, nos eventos e nao tinha nada que me levasse alguma solução, pois nem arquivos na lixeira tinhamos para restaurar.
\n
No site de vocês, vocês afirmam que o dropbox nao exclui nada, porem como podem ter sumido 80% de 2g que estavamos usando do dia para noite sendo que sumiram arquivos de todas as pastas e no historico da lixeira ou dod eventos nao aparece absolutamente nada, nenhuma pista e nem mostra que foram deletados.
\n
\n
Já liguei para 3 T.I e ninguem entende o que aconteceu.
\n
\n
Gostaria de saber se pode nos ajudar a solucionar isso, pois confiavamos no sistema de vocês e queria passar para a conta empresarial, porem realmente estou bastante preocupada, não confio em passar para uma conta empresarial e depois de todos os arquivos simplemente evaporarem.
\n
\n
Por favor nao me mande olhar nos itens excluidos, lixeira ou nos eventos POIS NÃO TEM NADA NESSES LUGARES. Preciso de uma solução. Nem mesmo pelo site essas pastas aparecem.
\n
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Se resolver seu prblema de sumiço me avise, meus arquivos sumiram todos também, todo material de trabalho, apostilas, livros digitalizados...uma tristeza, pois não tenho cópia desses arquivos mais.
Se resolver seu prblema de sumiço me avise, meus arquivos sumiram todos também, todo material de trabalho, apostilas, livros digitalizados...uma tristeza, pois não tenho cópia desses arquivos mais.
","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:245798_1"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"User:user:570131":{"__typename":"User","id":"user:570131","uid":570131,"login":"Patiiris","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2017-12-15T18:46:34.197-08:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-6.svg?time=0"},"rank":{"__ref":"Rank:rank:46"},"entityType":"USER","eventPath":"community:mxpez29397/user:570131"},"ModerationData:moderation_data:256886":{"__typename":"ModerationData","id":"moderation_data:256886","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"AssociatedImage:{\"url\":\"https://www.dropboxforum.com/t5/s/mxpez29397/images/cmstMjYtZVNRZzFo\"}":{"__typename":"AssociatedImage","url":"https://www.dropboxforum.com/t5/s/mxpez29397/images/cmstMjYtZVNRZzFo","height":17,"width":20,"mimeType":"image/png"},"Rank:rank:26":{"__typename":"Rank","id":"rank:26","position":5,"name":"Dropbox Staff","color":"0061FE","icon":{"__ref":"AssociatedImage:{\"url\":\"https://www.dropboxforum.com/t5/s/mxpez29397/images/cmstMjYtZVNRZzFo\"}"},"rankStyle":"TEXT"},"User:user:312781":{"__typename":"User","id":"user:312781","uid":312781,"login":"Bruna_","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2016-10-20T04:18:45.167-07:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/images/dS0zMTI3ODEtMTc1OWlGODg3MDc0NTA5QThGQThF"},"rank":{"__ref":"Rank:rank:26"},"entityType":"USER","eventPath":"community:mxpez29397/user:312781"},"ForumReplyMessage:message:256886":{"__typename":"ForumReplyMessage","uid":256886,"id":"message:256886","revisionNum":1,"author":{"__ref":"User:user:570131"},"readOnly":true,"repliesCount":1,"depth":2,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:105001000"},"parent":{"__ref":"ForumReplyMessage:message:129102"},"conversation":{"__ref":"Conversation:conversation:129094"},"subject":"Re: Meus arquivos no dropbox sumiram","moderationData":{"__ref":"ModerationData:moderation_data:256886"},"body":"Aconteceu o mesmo comigo e não sei o que fazer pois tinha muitas fotos e agora só tem as pastas principais.","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"107","kudosSumWeight":0,"postTime":"2017-12-15T18:51:10.615-08:00","lastPublishTime":"2017-12-15T18:51:10.615-08:00","metrics":{"__typename":"MessageMetrics","views":1248},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:105007A/category:Portuguese/community:mxpez29397board:105001000/message:129094/message:256886","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"MessageEdge","cursor":"MjUuMnwyLjF8aXwxfDUyOjF8aW50LDI1NzExMCwyNTcxMTA","node":{"__ref":"ForumReplyMessage:message:257110"}}]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"editFrozen":false,"body@stringLength":"107","rawBody":"Aconteceu o mesmo comigo e não sei o que fazer pois tinha muitas fotos e agora só tem as pastas principais.","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:256886_1"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"ModerationData:moderation_data:257110":{"__typename":"ModerationData","id":"moderation_data:257110","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:257110":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:312781"},"id":"message:257110","revisionNum":1,"uid":257110,"depth":3,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:105001000"},"parent":{"__ref":"ForumReplyMessage:message:256886"},"conversation":{"__ref":"Conversation:conversation:129094"},"subject":"Re: Meus arquivos no dropbox sumiram","moderationData":{"__ref":"ModerationData:moderation_data:257110"},"body":"Olá Patiiris,
Agradecemos por usar nosso fórum!
Por favor, certifique-se de ter seguido todas as instruções descritas no seguinte artigo do nosso Centro de ajuda:
Esperamos que essas instruções te ajudem a recuperar os arquivos. Caso tenha qualquer outra dúvida, não hesite em retornar!
Atenciosamente, Bruna","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:257110_1"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"User:user:677414":{"__typename":"User","id":"user:677414","uid":677414,"login":"FelipeYani","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2018-05-10T02:20:32.528-07:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-2.svg?time=0"},"rank":{"__ref":"Rank:rank:47"},"entityType":"USER","eventPath":"community:mxpez29397/user:677414"},"ModerationData:moderation_data:275750":{"__typename":"ModerationData","id":"moderation_data:275750","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"AssociatedImage:{\"url\":\"https://www.dropboxforum.com/t5/s/mxpez29397/images/cmstMjctV0xrRmdM\"}":{"__typename":"AssociatedImage","url":"https://www.dropboxforum.com/t5/s/mxpez29397/images/cmstMjctV0xrRmdM","height":15,"width":16,"mimeType":"image/png"},"Rank:rank:27":{"__typename":"Rank","id":"rank:27","position":9,"name":"Super User","color":"3DD3EE","icon":{"__ref":"AssociatedImage:{\"url\":\"https://www.dropboxforum.com/t5/s/mxpez29397/images/cmstMjctV0xrRmdM\"}"},"rankStyle":"TEXT"},"User:user:605468":{"__typename":"User","id":"user:605468","uid":605468,"login":"Winícius","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2018-01-29T17:40:40.257-08:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-9.svg?time=0"},"rank":{"__ref":"Rank:rank:27"},"entityType":"USER","eventPath":"community:mxpez29397/user:605468"},"ForumReplyMessage:message:275750":{"__typename":"ForumReplyMessage","uid":275750,"id":"message:275750","revisionNum":1,"author":{"__ref":"User:user:677414"},"readOnly":true,"repliesCount":1,"depth":2,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:105001000"},"parent":{"__ref":"ForumReplyMessage:message:129102"},"conversation":{"__ref":"Conversation:conversation:129094"},"subject":"Re: Meus arquivos no dropbox sumiram","moderationData":{"__ref":"ModerationData:moderation_data:275750"},"body":"Ontem aconteceu exatamente o mesmo algumas pastas minhas. Perdi arquivos fundamental pra que eu comprove despesas e receba de clientes. Como recupero esses arquivos? Eles não estão no controle de arquivos excluídos, nem na lixeira","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":0,"postTime":"2018-05-10T02:23:39.327-07:00","lastPublishTime":"2018-05-10T02:23:39.327-07:00","metrics":{"__typename":"MessageMetrics","views":1125},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:105007A/category:Portuguese/community:mxpez29397board:105001000/message:129094/message:275750","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"MessageEdge","cursor":"MjUuMnwyLjF8aXwxfDUyOjF8aW50LDI3NTg2MywyNzU4NjM","node":{"__ref":"ForumReplyMessage:message:275863"}}]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"editFrozen":false,"body@stringLength":"235","rawBody":"Ontem aconteceu exatamente o mesmo algumas pastas minhas. Perdi arquivos fundamental pra que eu comprove despesas e receba de clientes. Como recupero esses arquivos? Eles não estão no controle de arquivos excluídos, nem na lixeira","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:275750_1"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"ModerationData:moderation_data:275863":{"__typename":"ModerationData","id":"moderation_data:275863","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:275863":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:605468"},"id":"message:275863","revisionNum":1,"uid":275863,"depth":3,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:105001000"},"parent":{"__ref":"ForumReplyMessage:message:275750"},"conversation":{"__ref":"Conversation:conversation:129094"},"subject":"Re: Meus arquivos no dropbox sumiram","moderationData":{"__ref":"ModerationData:moderation_data:275863"},"body":"Olá, FelipeYani!
Lembrando ainda que há sempre a possibilidade de recorrer ao suporte Dropbox para que um membro da equipe possa auxiliar na questão: https://www.dropbox.com/support
Espero ter ajudado!","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":0,"repliesCount":0,"postTime":"2018-05-10T17:39:40.477-07:00","lastPublishTime":"2018-05-10T17:39:40.477-07:00","metrics":{"__typename":"MessageMetrics","views":659},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:105007A/category:Portuguese/community:mxpez29397board:105001000/message:129094/message:275863","customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"readOnly":true,"editFrozen":false,"body@stringLength":"839","rawBody":"Olá, FelipeYani!
Lembrando ainda que há sempre a possibilidade de recorrer ao suporte Dropbox para que um membro da equipe possa auxiliar na questão: https://www.dropbox.com/support
Espero ter ajudado!","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:275863_1"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"ModerationData:moderation_data:129103":{"__typename":"ModerationData","id":"moderation_data:129103","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:129103":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:299090"},"id":"message:129103","revisionNum":1,"uid":129103,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:105001000"},"parent":{"__ref":"ForumTopicMessage:message:129094"},"conversation":{"__ref":"Conversation:conversation:129094"},"subject":"Re: Meus arquivos no dropbox sumiram","moderationData":{"__ref":"ModerationData:moderation_data:129103"},"body":"
Obrigada Sergio pelo seu comentário, esclareceu todas as minhas dúvidas.
Obrigada Sergio pelo seu comentário, esclareceu todas as minhas dúvidas.
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Você quer dizer que se eu formatar a HD apaga também os dados da nuvem? Mas então o DropBox não é um programa de backup na nuvem!!!!!!
Você quer dizer que se eu formatar a HD apaga também os dados da nuvem? Mas então o DropBox não é um programa de backup na nuvem!!!!!!
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Dropbox Staff
Olá Patiiris,
WiníciusSuper User
Olá, FelipeYani!
