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LoreAlzu's avatar
LoreAlzu
New member | Level 2
3 years ago

Desaparecieron mis archivos

Hola! Tuve que cambiar el disco de mi máquina., Cuando vuelvo a descargar Dropbox, advierto que no tengo ninguno de los archivos y carpetas del 2023. Por favor alguien podría decirme cómo recuperarlos? Muchas gracias!

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  • Fernando's avatar
    Fernando
    Icon for Dropbox Staff rankDropbox Staff
    3 years ago
    Hola, LoreAlzu :
     
    ¡Bienvenida a la Comunidad de Dropbox!
     
    Revisa en Todos los archivos de tu cuenta qué contenido tienes y que te falta. En la página de eventos puedes verificar los movimientos de tu cuenta y si necesitas recuperar archivos eliminados puedes acceder a los enlaces de los eventos y en la parte derecha te tiene que aparecer la opción de restaurar. 
     
    ¡Espero que esta información te sea de utilidad! 

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Hola! Tuve que cambiar el disco de mi máquina., Cuando vuelvo a descargar Dropbox, advierto que no tengo ninguno de los archivos y carpetas del 2023. Por favor alguien podría decirme cómo recuperarlos? Muchas gracias!

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Hola! Tuve que cambiar el disco de mi máquina., Cuando vuelvo a descargar Dropbox, advierto que no tengo ninguno de los archivos y carpetas del 2023. Por favor alguien podría decirme cómo recuperarlos? Muchas gracias!

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Tuve que cambiar el disco de mi máquina., Cuando vuelvo a descargar Dropbox, advierto que no tengo ninguno de los archivos y carpetas del 2023. Por favor alguien podría decirme cómo 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Desaparecieron mis archivos","moderationData":{"__ref":"ModerationData:moderation_data:677597"},"body":"
Hola, LoreAlzu :
\n
 
\n
¡Bienvenida a la Comunidad de Dropbox!
\n
 
\n
Revisa en Todos los archivos de tu cuenta qué contenido tienes y que te falta. En la página de eventos puedes verificar los movimientos de tu cuenta y si necesitas recuperar archivos eliminados puedes acceder a los enlaces de los eventos y en la parte derecha te tiene que aparecer la opción de restaurar. 
\n
 
\n
¡Espero que esta información te sea de utilidad! 
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