You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

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Debbi-s's avatar
Debbi-s
New member | Level 2
8 years ago

Couldn't start DropBox

[get_extra_trace_info failed] Traceback (most recent call last): File "dropbox/client/main.pyo", line 823, in boot_error File "dropbox/client/main.pyo", line 5257, in get_dropbox_path Attribute...
  • Fearg's avatar
    Fearg
    8 years ago
    Hi,

    Can you try to use the instructions in the Advanced section of the Help Centre here:

    https://www.dropbox.com/help/72

    Hopefully this resolves that permissions issue!
Fearg's avatar
Fearg
Icon for Dropbox Staff rankDropbox Staff
8 years ago
Hi,

Can you try to use the instructions in the Advanced section of the Help Centre here:

https://www.dropbox.com/help/72

Hopefully this resolves that permissions issue!

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