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Maximilian Kost's avatar
Maximilian Kost
New member | Level 1
3 months ago

Premium funktioniert nicht

Hallo zusammen, 

ich hab ein Problem mit dem premium Abo. 
In meiner Abo Übersicht wird mir angezeigt das ich das premium Abo habe aber in der Dropbox App heißt es ich habe kein premium 

abonnement
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  • SarahDBX's avatar
    SarahDBX
    Icon for Dropbox Staff rankDropbox Staff
    2 months ago

    Hallo Maximilian Kost ,

    Vielen Dank für Ihren Beitrag in unserem Forum! 

    Können Sie bitte sicherstellen, dass Sie mit demselben Dropbox-Konto angemeldet sind?

    Sie können sich von der Desktop-App abmelden und dann erneut anmelden, indem Sie die Anmeldeinformationen des Kontos verwenden, das Sie auf die kostenpflichtige Version geupgradet haben.

    Hoffentlich helfen Ihnen diese Informationen weiter.

    Viele Grüße,
    Sarah

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Hallo zusammen, 

ich hab ein Problem mit dem premium Abo. 
In meiner Abo Übersicht wird mir angezeigt das ich das premium Abo habe aber in der Dropbox App heißt es ich habe kein premium 

","body@stringLength":"219","rawBody":"

Hallo zusammen, 

ich hab ein Problem mit dem premium Abo. 
In meiner Abo Übersicht wird mir angezeigt das ich das premium Abo habe aber in der Dropbox App heißt es ich habe kein premium 

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zusammen,  ich hab ein Problem mit dem premium Abo.  In meiner Abo Übersicht wird mir angezeigt das ich das premium Abo habe aber in der Dropbox App heißt es ich habe kein premium&n...","replies":{"__typename":"MessageConnection","edges":[{"__typename":"MessageEdge","cursor":"MjUuM3wyLjF8aXwxMHw1MjoxfGludCw4MjM5MDUsODIzOTA1","node":{"__ref":"ForumReplyMessage:message:823905"}}],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"customFields":[]},"Conversation:conversation:823362":{"__typename":"Conversation","id":"conversation:823362","solved":false,"topic":{"__ref":"ForumTopicMessage:message:823362"},"lastPostingActivityTime":"2025-02-25T06:44:36.283-08:00","lastPostTime":"2025-02-25T06:44:36.283-08:00","unreadReplyCount":1,"isSubscribed":false},"ModerationData:moderation_data:823362":{"__typename":"ModerationData","id":"moderation_data:823362","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:823362_1":{"__typename":"Revision","id":"revision:823362_1","lastEditTime":"2025-02-21T00:20:06.857-08:00"},"CachedAsset:theme:customTheme1-1745408024552":{"__typename":"CachedAsset","id":"theme:customTheme1-1745408024552","value":{"id":"customTheme1","animation":{"fast":"150ms","normal":"250ms","slow":"500ms","slowest":"750ms","function":"cubic-bezier(0.07, 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Hallo Maximilian Kost ,

\n

Vielen Dank für Ihren Beitrag in unserem Forum! 

\n

Können Sie bitte sicherstellen, dass Sie mit demselben Dropbox-Konto angemeldet sind?

\n

Sie können sich von der Desktop-App abmelden und dann erneut anmelden, indem Sie die Anmeldeinformationen des Kontos verwenden, das Sie auf die kostenpflichtige Version geupgradet haben.

\n

Hoffentlich helfen Ihnen diese Informationen weiter.

\n

Viele Grüße,
Sarah

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