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PiHa

Explorer | Level 3

2 years ago

Solved

Laptop und Handy Synchronisieren sich nicht mehr richtig

Nabend,

ich nutze die Dropbox schon seit Jahren, aber hatte noch nie folgendes Problem:

Normalerweise kann ich mit meinem Handy 1 zu 1 auf meinen Desktop vom Laptop zugreifen. Gefühlt von jetzt auf gleich nicht mehr. Ich habe mich jetzt mehrfach durchs Forum gelesen und mehrere Einstellungen sowie neu Installationen versucht. Selbst mein Mann wundert sich, dass er plötzlich auf Ordner von vor drei Jahren zugreifen kann, die ich überhaupt nicht mehr auf dem Laptop habe.

Hat jemand vielleicht eine Erklärung oder Idee für mich, wie ich die Einstellung und Synchro wieder passend hin bekomme?

LG und danke schonmal

Dateien & Ordner

Desktop-Anwendung

Synchronisierung

ernstMreicher58
2 years ago
Ihre Frage ist einerseits leicht andererseits nicht leicht zu beantworten.

Dropbox ist als "Sync Service" nicht auf Ihre Verwendungsart ausgelegt.

Vorübergehend war in ersten Versionen des als zusätzliches Feature eingeführten "Backups" ein direkter Zugriff auf diese möglich. Das ist nun bzw. derzeit allerdings (leider) meines Wissens nicht möglich.

Grundsätzlich synchronsiert die Dropbox-App (nur) den Dropbox Ordner.

Als Lösung Ihres Problems könnte ich mir nur vorstellen, einen Ordner im Dropbox Ordner zu erstellen (z.B. MyDesktopFiles) und davon auf dem Desktop ein Alias bzw. eine Verknüpfung abzulegen. Alles was Sie über diese Verknüpfung am Desktop in diesen Ordner ablegen, wird in der Dropbox synchronisiert und ist auch mit Ihrem Mobilgerät leicht erreichbar. Durch die Verknüpfung am Desktop ist der Inhalt dieses Ordners auch dort leicht erreichbar. Meines Wissens haben Betriebsysteme es ohnehin nicht so gerne, und auch der Übersichtlichkeit halber, wenn am Desktop zu viele Dateien "herumliegen".

8 Replies

Arya
Dropbox Staff
2 years ago
Hallo PiHa,

vielen Dank für Ihren Beitrag in unserem Forum!

Können Sie zunächst sicherstellen, dass Sie die neuesten Versionen der Mobil- und Desktop-App heruntergeladen haben?

-Windows:
https://www.dropbox.com/downloading?plat=win&type=full

-Mac:
https://www.dropbox.com/downloading?plat=mac&type=full

-iOS:
https://itunes.apple.com/app/dropbox/id327630330

-Android:
https://play.google.com/store/apps/details?id=com.dropbox.android

Können Sie auch überprüfen, ob Sie beim gleichen Dropbox-Abonnement angemeldet sind? Ist es möglich, dass Sie zwei E-Mail-Adressen unter zwei verschiedenen Konten haben?

Gehen Sie außerdem zum Mini-Dropbox-Symbol in der Taskleiste/Menüleiste Ihres Computers und überprüfen Sie Ihren Synchronisierungsstatus. Was wird dort angezeigt? Gibt es Dateien, die möglicherweise noch synchronisiert werden, oder wird dort „Aktualisiert“ angezeigt?

https://help.dropbox.com/de-de/installs/system-tray-menu-bar

Hoffentlich helfen Ihnen diese Informationen weiter.

Beste Grüße
Arya
- PiHa
  Explorer | Level 3
  2 years ago
  Hi @Arya
  Ja ich bin komplett aktuell und auf beiden Geräten gleich angemeldet. Wenn ich mich hier im Forum anmelde, bekomme ich sowohl auf dem Handy, als auch auf dem Laptop den Sicherheitscode zur Anmeldung. Also muss das ja synchronisiert sein.
  Ich verstehe es wirklich nicht mehr, sonst war mein Desktop einfach in der Dropbox gespielgelt.
  
  LG
  - Arya
    Dropbox Staff
    2 years ago
    Hallo PiHa,
    
    Könnte dies ein vorübergehendes Problem gewesen sein?
    
    Es hört sich so an, als ob tatsächlich alles ohne Probleme synchronisiert wird.
    
    Manchmal dauert die Synchronisierung des Desktops mit anderen Geräten wie Ihrem Mobiltelefon länger. In den meisten Fällen müssen Sie Ihren Synchronisierungsstatus überprüfen und ob „Aktualisiert“ angezeigt wird.
    
    Hoffentlich helfen Ihnen diese Informationen weiter.
    
    Beste Grüße
    Arya

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Nabend,

ich nutze die Dropbox schon seit Jahren, aber hatte noch nie folgendes Problem:

Hat jemand vielleicht eine Erklärung oder Idee für mich, wie ich die Einstellung und Synchro wieder passend hin bekomme?

LG und danke schonmal

","body@stringLength":"677","rawBody":"

Nabend,

ich nutze die Dropbox schon seit Jahren, aber hatte noch nie folgendes Problem:

Hat jemand vielleicht eine Erklärung oder Idee für mich, wie ich die Einstellung und Synchro wieder passend hin bekomme?

LG und danke schonmal

","kudosSumWeight":0,"postTime":"2024-04-07T10:51:41.489-07:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuM3wyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:Dateien & Ordner","text":"Dateien & Ordner","time":"2019-08-20T07:51:48.296-07:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}},{"__typename":"TagEdge","cursor":"MjUuM3wyLjF8b3wxMHxfTlZffDI","node":{"__typename":"Tag","id":"tag:Desktop-Anwendung","text":"Desktop-Anwendung","time":"2021-11-10T05:44:15.951-08:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}},{"__typename":"TagEdge","cursor":"MjUuM3wyLjF8b3wxMHxfTlZffDM","node":{"__typename":"Tag","id":"tag:Synchronisierung","text":"Synchronisierung","time":"2020-02-06T05:38:09.657-08:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:762394_2"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":1796},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"searchSnippet":"Nabend, \n ich nutze die Dropbox schon seit Jahren, aber hatte noch nie folgendes Problem: \n Normalerweise kann ich mit meinem Handy 1 zu 1 auf meinen Desktop vom Laptop zugreifen. Gefühlt von jetzt 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Laptop und Handy Synchronisieren sich nicht mehr richtig","moderationData":{"__ref":"ModerationData:moderation_data:763091"},"body":"

Hallo PiHa,

vielen Dank für Ihren Beitrag in unserem Forum!

Können Sie zunächst sicherstellen, dass Sie die neuesten Versionen der Mobil- und Desktop-App heruntergeladen haben?

-Windows:
https://www.dropbox.com/downloading?plat=win&type=full

-Mac:
https://www.dropbox.com/downloading?plat=mac&type=full

-iOS:
https://itunes.apple.com/app/dropbox/id327630330

-Android:
https://play.google.com/store/apps/details?id=com.dropbox.android

Können Sie auch überprüfen, ob Sie beim gleichen Dropbox-Abonnement angemeldet sind? Ist es möglich, dass Sie zwei E-Mail-Adressen unter zwei verschiedenen Konten haben?

Gehen Sie außerdem zum Mini-Dropbox-Symbol in der Taskleiste/Menüleiste Ihres Computers und überprüfen Sie Ihren Synchronisierungsstatus. Was wird dort angezeigt? Gibt es Dateien, die möglicherweise noch synchronisiert werden, oder wird dort „Aktualisiert“ angezeigt?

https://help.dropbox.com/de-de/installs/system-tray-menu-bar

Hoffentlich helfen Ihnen diese Informationen weiter.

Beste Grüße
Arya

Hi @Arya

Ja ich bin komplett aktuell und auf beiden Geräten gleich angemeldet. Wenn ich mich hier im Forum anmelde, bekomme ich sowohl auf dem Handy, als auch auf dem Laptop den Sicherheitscode zur Anmeldung. Also muss das ja synchronisiert sein.

Ich verstehe es wirklich nicht mehr, sonst war mein Desktop einfach in der Dropbox gespielgelt.

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Hallo PiHa,

Könnte dies ein vorübergehendes Problem gewesen sein?

Es hört sich so an, als ob tatsächlich alles ohne Probleme synchronisiert wird.

Manchmal dauert die Synchronisierung des Desktops mit anderen Geräten wie Ihrem Mobiltelefon länger. In den meisten Fällen müssen Sie Ihren Synchronisierungsstatus überprüfen und ob „Aktualisiert“ angezeigt wird.

Hoffentlich helfen Ihnen diese Informationen weiter.

Beste Grüße
Arya

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Ihre Frage ist einerseits leicht andererseits nicht leicht zu beantworten.

Dropbox ist als \"Sync Service\" nicht auf Ihre Verwendungsart ausgelegt.

Vorübergehend war in ersten Versionen des als zusätzliches Feature eingeführten \"Backups\" ein direkter Zugriff auf diese möglich. Das ist nun bzw. derzeit allerdings (leider) meines Wissens nicht möglich.

Grundsätzlich synchronsiert die Dropbox-App (nur) den Dropbox Ordner.

Als Lösung Ihres Problems könnte ich mir nur vorstellen, einen Ordner im Dropbox Ordner zu erstellen (z.B. MyDesktopFiles) und davon auf dem Desktop ein Alias bzw. eine Verknüpfung abzulegen. Alles was Sie über diese Verknüpfung am Desktop in diesen Ordner ablegen, wird in der Dropbox synchronisiert und ist auch mit Ihrem Mobilgerät leicht erreichbar. Durch die Verknüpfung am Desktop ist der Inhalt dieses Ordners auch dort leicht erreichbar. Meines Wissens haben Betriebsysteme es ohnehin nicht so gerne, und auch der Übersichtlichkeit halber, wenn am Desktop zu viele Dateien \"herumliegen\".

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