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Catherine ALRIQUET's avatar
Catherine ALRIQUET
New member | Level 2
10 months ago

INTERFACE ADMINISTRATEUR

bonjour, 

Notre toute petite entreprise a 6 membres. Nous utilisons Dropbox Business depuis 2018. Or, notre administrateur est malade depuis 3 mois, et sans accès à un ordinateur. MAIS, nous devons régler notre règlement annuel fin mai. Cela n'a pas été fait puisqu'elle était absente. Du coup, notre Dropbox est coupée. Comment désigner un autre administrateur afin que l'on puisse régler notre cotisation???

 

 

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  • JustineDBX's avatar
    JustineDBX
    Icon for Dropbox Staff rankDropbox Staff
    10 months ago

    Bonjour Catherine ALRIQUET 

     

    Merci d'avoir contacté la communauté de Dropbox! 

     

    Afin d’avoir accès à nos outils, vous pourriez faire une nouvelle demande en nous contactant directement depuis le lien suivant :
     
    https://www.dropbox.com/support/email/submit 
     
    Nous verrons ainsi exactement ce qui a pu se passer sur votre compte et vous aider ainsi à tout récupérer comme avant.
     
    J'espère que ces informations vous seront utiles Si vous avez besoin d'assistance supplémentaire, n'hésitez pas à nous le faire savoir.

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bonjour, 

Notre toute petite entreprise a 6 membres. Nous utilisons Dropbox Business depuis 2018. Or, notre administrateur est malade depuis 3 mois, et sans accès à un ordinateur. MAIS, nous devons régler notre règlement annuel fin mai. Cela n'a pas été fait puisqu'elle était absente. Du coup, notre Dropbox est coupée. Comment désigner un autre administrateur afin que l'on puisse régler notre cotisation???

 

 

","body@stringLength":"453","rawBody":"

bonjour, 

Notre toute petite entreprise a 6 membres. Nous utilisons Dropbox Business depuis 2018. Or, notre administrateur est malade depuis 3 mois, et sans accès à un ordinateur. MAIS, nous devons régler notre règlement annuel fin mai. Cela n'a pas été fait puisqu'elle était absente. Du coup, notre Dropbox est coupée. Comment désigner un autre administrateur afin que l'on puisse régler notre cotisation???

 

 

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Bonjour Catherine ALRIQUET 

\n

 

\n

Merci d'avoir contacté la communauté de Dropbox! 

\n

 

\n

Afin d’avoir accès à nos outils, vous pourriez faire une nouvelle demande en nous contactant directement depuis le lien suivant :
 
https://www.dropbox.com/support/email/submit 
 
Nous verrons ainsi exactement ce qui a pu se passer sur votre compte et vous aider ainsi à tout récupérer comme avant.
 
J'espère que ces informations vous seront utiles Si vous avez besoin d'assistance supplémentaire, n'hésitez pas à nous le faire savoir.

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