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Forum Discussion

makere's avatar
makere
Helpful | Level 5
3 days ago

How can I get Dropbox in Finder?

I have read the earlier discussions on getting DropBox into Finder and the bottom Menu but unfortunately they are not working on my new MacBookPro (which is a very basic model). It is using Sonoma 14.7.1. 

I need to constantly access my DropBox files from wherever I am working, but am unable to dop so. This is a huge hindrance to my work on a daily basis.   Desperate for advice please. 

  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff

    Hi makere, thanks for bringing this to our attention.

     

    Could you clarify what you're looking for exactly? Are you referring to having the Dropbox folder visible in Finder itself?

     

    Have you installed the Dropbox desktop application on your device?

     

    This will help me to assist further!

    • makere's avatar
      makere
      Helpful | Level 5

      Hi Jay

      Thank you very much.. yes I want to be able to access it from Finder.  The App is downloaded and showing in my Applications folder.  

      • Mark's avatar
        Mark
        Icon for Super User II rankSuper User II
        makere wrote:

        The App is downloaded and showing in my Applications folder.  

        Is it running? Can you see it at the top near the clock and date etc.?

  • makere's avatar
    makere
    Helpful | Level 5

    yes it is running and I can access it from there but I cant attach a file to an email etc. or download and save something to DropBox from there

    • Jay's avatar
      Jay
      Icon for Dropbox Staff rankDropbox Staff

      Could you explain exactly what you mean by attaching a file? What error are you getting when trying to do so?

       

      Are the files showing up as local with a green syncing icon?

  • makere's avatar
    makere
    Helpful | Level 5

    It seems so bizarre that I cant get DropBox to show in Finder. It limits my ability to do lots of things

    • Jay's avatar
      Jay
      Icon for Dropbox Staff rankDropbox Staff

      Could you copy and paste a screenshot in your next reply showing your Finder as it is, and also showing the current status of the Dropbox desktop application when you click the icon in the menu bar near the clock?

  • makere's avatar
    makere
    Helpful | Level 5

    https://www.dropbox.com/s/wewfn6zdq356wvf/Screenshot%202025-01-02%20at%2011.19.37%E2%80%AFAM.png?dl=0

    • makere's avatar
      makere
      Helpful | Level 5

      I did copy and paste of the image but this is what it gave me.. 

  • makere's avatar
    makere
    Helpful | Level 5

    Perhaps it is just that I am so used to having it in Finder and need to find other ways of accessing it to move things around now. It certainly isnt possible to do that using the web option. 

    • Megan's avatar
      Megan
      Icon for Dropbox Staff rankDropbox Staff

      Hey makere, thanks for the screenshot!

      It looks indeed like the Dropbox icon is missing from your Mac's doc. Would you mind clarifying the app's current syncing status?

      Have you tried uninstalling the app, restarting the device and re-installing it by any chance? 

      • makere's avatar
        makere
        Helpful | Level 5

        As far as syncing goes, it updates quickly except for the fact that it says there are 19 files it is updating - and is apparently always doing so.. I have no idea which 19 files or why 19.

        I have not tried uninstalling and re-installing the App and will do so tonight. Thanks for that !

  • makere's avatar
    makere
    Helpful | Level 5

    well this is troubling... the Installer was non-responsive for a while. then there was a flurry of activity and it has installed the "Date Modifed 31 December 1979 5.00pm' version, I kid you not. 

    it did not ask me to sign in or anything else. 

  • makere's avatar
    makere
    Helpful | Level 5

    this is what is showing in my Finder settings:

    https://www.dropbox.com/s/vlau3czyp5rx93x/Screenshot%202025-01-02%20at%207.59.39%E2%80%AFPM.png?dl=0

  • makere's avatar
    makere
    Helpful | Level 5

    I can only access the Dropbox app if I click on Macintosh HD which then gives me access to all the apps.  ah, I can access it from Favourites Now. 

     

    • Walter's avatar
      Walter
      Icon for Dropbox Staff rankDropbox Staff

      Thanks for keeping us in the loop on this and please let us know if you need any further assistance makere 

      Cheers! 

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