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Forum Discussion

Lee77's avatar
Lee77
New member | Level 2
7 months ago

What is this email "We recommend completing your Dropbox Setup ASAP" referring to?

Email from Dropbox: ‘ATTN We recommend completing your Dropbox Setup ASAP’. Don’t know what this is referring to & chatbot no help. I only use Dropbox to keep a few backup files.
Security
Nancy's avatar
Nancy
Icon for Dropbox Staff rankDropbox Staff

Hi Lee77, and thanks for your post!

 

Do you mind sending me a screenshot of the email you received (while hiding your personal email address)? Also, what’s its sender? 

 

Did you set up a new Dropbox account recently by any chance? 

 

Ping me, when you’ve got more updates.

Lee77's avatar
Lee77
New member | Level 2
7 months ago
I’m not sure how to ping you with photos of the email?
  • Nancy's avatar
    Nancy
    Icon for Dropbox Staff rankDropbox Staff
    7 months ago

    To attach your photos here, you can click on the small camera icon above your message box on the forum. Here’s a little visual, as well: 

     

     

    Have you received multiple emails of that sort, or just one?

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