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Forum Discussion
What is this email "We recommend completing your Dropbox Setup ASAP" referring to?
Email from Dropbox: ‘ATTN We recommend completing your Dropbox Setup ASAP’. Don’t know what this is referring to & chatbot no help. I only use Dropbox to keep a few backup files.
Nancy
Dropbox Staff
Dropbox StaffHi Lee77, and thanks for your post!
Do you mind sending me a screenshot of the email you received (while hiding your personal email address)? Also, what’s its sender?
Did you set up a new Dropbox account recently by any chance?
Ping me, when you’ve got more updates.
- Hi Nancy, thanks for quick response.
I’ve had a Dropbox acc since 2016 & I only use to keep a couple of backup files from a small app. The only change is about 6months ago I upgraded my smartphone. - I’m not sure how to ping you with photos of the email?
- Nancy
To attach your photos here, you can click on the small camera icon above your message box on the forum. Here’s a little visual, as well:
Have you received multiple emails of that sort, or just one?
