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rikkitikkitavi's avatar
rikkitikkitavi
New member | Level 2
16 days ago

We're getting phishing emails from Dropbox.

Hello,

I would like to bring to your attention that our clients are frequently receiving Dropbox emails that appear to be from "our employees." The domain is legitimate, as it is no-reply@dropbox.com; however, these Dropbox links contain malicious files. It seems that scammers are utilizing your platform to generate phishing emails that are sent directly from Dropbox, impersonating users within our company. We believe there should be enhanced policies implemented by Dropbox to address and prevent this issue.

emails
Security

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  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II
    16 days ago
    rikkitikkitavi wrote:

    I would like to bring to your attention that our clients are frequently receiving Dropbox emails that appear to be from "our employees."

    Forward all relevant information to abuse@dropbox.com, but don't expect a response. Also, if these appear to be coming from actual employees in your company, I'd check to make sure their Dropbox accounts haven't been compromised as that's usually how this happens.

  • Nancy's avatar
    Nancy
    Icon for Dropbox Staff rankDropbox Staff
    11 days ago

    Hi from me too, rikkitikkitavi, and thanks for posting this on our forum. 

    Have you already reached out to abuse@dropbox.com, like Rich mentioned above? If so, and you've received a ticket ID, please send it over to me here, so that we can check from our side.

    Other than that, if at all possible, I'd encourage you to share this Help Center article about phishing with your clients.

    For any account-specific concerns and questions regarding the security of a Dropbox account, it would be best to contact our support team directly (from this page). That said, keep in mind that we're also here to help in any way we can.

    Keep me in the loop for any updates.

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Hello,

\n

I would like to bring to your attention that our clients are frequently receiving Dropbox emails that appear to be from \"our employees.\" The domain is legitimate, as it is no-reply@dropbox.com; however, these Dropbox links contain malicious files. It seems that scammers are utilizing your platform to generate phishing emails that are sent directly from Dropbox, impersonating users within our company. We believe there should be enhanced policies implemented by Dropbox to address and prevent this issue.

","body@stringLength":"527","rawBody":"

Hello,

\n

I would like to bring to your attention that our clients are frequently receiving Dropbox emails that appear to be from \"our employees.\" The domain is legitimate, as it is no-reply@dropbox.com; however, these Dropbox links contain malicious files. It seems that scammers are utilizing your platform to generate phishing emails that are sent directly from Dropbox, impersonating users within our company. We believe there should be enhanced policies implemented by Dropbox to address and prevent this issue.

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rikkitikkitavi wrote:\n

I would like to bring to your attention that our clients are frequently receiving Dropbox emails that appear to be from \"our employees.\"

\n
\n

Forward all relevant information to abuse@dropbox.com, but don't expect a response. Also, if these appear to be coming from actual employees in your company, I'd check to make sure their Dropbox accounts haven't been compromised as that's usually how this happens.

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Hi from me too, rikkitikkitavi, and thanks for posting this on our forum. 

\n

Have you already reached out to abuse@dropbox.com, like Rich mentioned above? If so, and you've received a ticket ID, please send it over to me here, so that we can check from our side.

\n

Other than that, if at all possible, I'd encourage you to share this Help Center article about phishing with your clients.

\n

For any account-specific concerns and questions regarding the security of a Dropbox account, it would be best to contact our support team directly (from this page). That said, keep in mind that we're also here to help in any way we can.

\n

Keep me in the loop for any updates.

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