You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

Jason Schoonover's avatar
Jason Schoonover
Helpful | Level 5
9 months ago

Can't get Dropbox to create links

I drag a file into Dropbox that I want to send by email, but the blue circulating image doesn't come on, and the file doesn't load so I can't create a link.  I've tried everything. Reinstalling and temporarily disabling my virus protection.  I have the basic plan and my file, while large,  is well under the 2GB. Help!

 

  • Jason Schoonover's avatar
    Jason Schoonover
    9 months ago

    Okay, I got it working - though through a different route than usual - but at last it works!  Thanks for your help Mark.  What I did was go back to Downloads and clicked on the Dropbox setup link.  Why it worked this time, I don't know...? I even have the Dropbox icon in the bottom.... 

  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II

    What does Dropbox say if you mouse over its icon on the status bar?