You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

wwangsa's avatar
wwangsa
New member | Level 2
2 years ago

UX Enterprise sign in SSO

Hi, Could you improve the login UX across all the UI? When my coworker sends a dropbox link that requires login, almost of the login screen doesn't have an enterprise user sign-in link. If we log in...
Account Access
Security
  • Jay's avatar
    Jay
    2 years ago

    Hi wwangsa, thanks for bringing this to our attention.

     

    Have you tried following the steps on this page to login to Dropbox using SSO?

     

    Has your team admin provided any specific information on how to login, as it can vary between organizations?

     

    Keep me updated with any progress.

Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff

Hi wwangsa, thanks for bringing this to our attention.

 

Have you tried following the steps on this page to login to Dropbox using SSO?

 

Has your team admin provided any specific information on how to login, as it can vary between organizations?

 

Keep me updated with any progress.

wwangsa's avatar
wwangsa
New member | Level 2
2 years ago

It looks like it has been fixed recently. Before, it didn't take me to SSO sign in if I sign in with my email address. Thanks!

 

Willy

About Security and Permissions

Start a discussion in the Dropbox Community forum to get help with your account security and permissions. Find support from Community members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!