We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.
Forum Discussion
esar2
7 years agoNew member | Level 2
Unable to share folder since it contains a shared folder
Hello, I have created a folder with documents and folders that are labelled as: "Only You" for members. It will not allow me to share this folder though because it says "This folder can only be shar...
- 7 years ago
Hi both esar2 and CyG, I am afraid that the folder you are trying to share contains at least one folder or subfolder which is already shared. Can you plese check that all folders and sub-folders do not have the shared folder icon (folder with people icon) as Jay mentioned? If there are too many folders, and it is difficult for your to check all folders and subfolders throughly, here I have a workaround.
You create a new folder inside your Dropbox folder. Then copy (not drag-and-drop or move) all the contents of the folder you want to share to inside this new folder. Now you can share this new folder, this should not have any issue. You can do this in a Desktop (with Dropbox app running) or from the Dropbox Web. However, note that you will need enough free space to have the duplicate of your share folder momentarily. Later you can delete the old folder.
starfishbysea
7 years agoNew member | Level 2
I have the same issue. Pulled all files out of dropbox, copied them back in. Didn't resolve the problem. Members showed I was the only one. Changed the "Type" column from Members to Folders. Was able to see them named Folders or Shared. For Shared folders I clicked Share and the Folder Settings (gear image on lower left) and Unshare. If you are still unable to share the folder you have to click the subfolders to unshare any shared. I found the best way to check is main subfolders had shared folders was to try to share it. If is allowed me then it was unshared. If not, I had to check if it's subfolders needed to be unshared.
About Security and Permissions
Start a discussion in the Dropbox Community forum to get help with your account security and permissions. Find support from Community members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!