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Forum Discussion

nasroht's avatar
nasroht
New member | Level 2
2 years ago

To link your computer I enter a security code received on my phone - the button just spins

Decided to install the dropbox application on my M2 MacBook. Company account was added, 2FA and SMS it worked.    However when I try to add my personal account, I choose google as login, then I rec...
Account Access
Dropbox Basic
  • nasroht's avatar
    nasroht
    2 years ago

    As a workaround I removed 2FA on the website, changed my email from google to my personal apple address. Logged in using AppleID and enabled 2FA again (and made a note of the new backup codes, always wise).

JackM9's avatar
JackM9
New member | Level 2

I have never received a security code on my phone!

Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff
2 years ago

Hey JackM9, could you elaborate a tad on the issue you're facing so that we can assist further? 

 

Thanks!

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