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Forum Discussion
The provided user information isn't valid | iPhone XR
Haven't used Dropbox for a while. No problem signing into my account on dropbox.com. No problem re-installing on my Mac and managing files from there. I removed about a dozen old linked devices, keep...
So, apparently after updating new password on Mac, it takes time to propagate via iCloud to iPhone. When I "revealed" the password, it showed I was using the original password before password reset a few minutes ago.
Manually typed in the new password I just set on desktop web. Got in, was bombarded by "UPGRADE NOW!" but...seems to be working, even if the UX is a little hostile.
Thank you for your help. Hopefully this is solved.
Mark
Super User II
Super User IIWhat version of Dropbox and what version of iOS is the iPhone using?
Version 358.2, updated 3 weeks ago
It is running iOS 17.2.1
- Mark
Have you checked to see how many devices are registered at https://www.dropbox.com/account/security ? If you are a free user you are only allowed 3
I removed all but one device before attempting to install. The current number is 1. The desired number is 2.
