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Forum Discussion
Methodpro
7 months agoExplorer | Level 3
The main Dropbox folder of the team is locked and we can't make any changes to it
Our primary dropbox folder is locked. Permissions are set to "read only". Even with full admin control, we cannot delete files, or add to the folder... clearly because it's permissions aren't set to ...
Jay
7 months agoDropbox Staff
Hi Methodpro, thanks for bringing this to our attention.
Just for clarification, is this in the team space on your account? Are you able to add files to your personal folder?
Or, are you referring to adding files from the Dropbox folder in Finder directly?
This will help me to assist further!
- Methodpro7 months agoExplorer | Level 3Yes. This is in the teams section of our account. Not a single user can add a file to the main teams folder. We have to log on to the dropbox web browser, create the file, then all with access can add files within that folder.
This used to not be the case. Previously, any team member was able to add folders directly into our main team folder without issue. This changed for us on May 1st. Is this a dropbox operational update, or did an administrator mistakenly change our permission settings? Appreciate the help.
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