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Forum Discussion
Ricky Tigg
6 months agoExplorer | Level 3
Six-digit security code involved in account login, although in settings the 2FA option is disabled
Good morning. By default, for the operation of connecting to a Dropbox account with a Dropbox Basic subcription, not only a password as a first authentication factor is required, but also an addition...
Rich
6 months agoSuper User II
Ricky Tigg wrote:
We see that the Two-step verification* option is disabled by default.
What you're seeing isn't the usual two-step verification feature, which would use an authentication device such as a mobile phone. It's a one-time security code and Dropbox will request these anytime it doesn't recognize a device or feels the sign-in attempt may be suspicious.
- Ricky Tigg6 months agoExplorer | Level 3
So something unknown remains as to the usage protocol when the Two-step verification option is active, because none of the pages relating to the connection - https://help.dropbox.com/account-access/enable-two-step-verification and https://help.dropbox.com/account-access/one-time-code - mention it. Which unknown places the service user in the uncomfortable position of not knowing what to expect when connecting. I dare to speculate that the one-time security code would not be applied because it would then involve three authentication factors, which could be considered disproportionate.
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