in the admin console, I've created a Team Folder. The standard synchronisation for this folder is set to "standardmäßig nicht synchronisiert", which must be something like "not synced by default". Each Team Member has to check the folder in the Selective Sync settings. Only then it is synced to the local Dropbox folder.
That works nicely.
What I experience is: even after the Team Member has checked the Team Folder in the Selective Sync settings, and even after everything is synced to the members, they don't see any new subfolder inside the Team Folder. They have to activate every new subfolder in the Selective Sync settings, although they have already set the whole Team Folder to be synced.
We’re excited to share that external drive support for Dropbox for macOS on File Provider is now available for testing as a beta feature. This is available to some users today and will be available to additional users on a rolling basis. In order to be eligible to test this feature, please follow the instructions in this Help Center article.
Keep in mind that participation in beta programs is subject to the certain terms and conditions. There are certain additional participation requirements:
This beta is only available to US-based users
You must be on macOS 15 beta
You must have an external drive that is APFS formatted and encrypted
Please let me know if you have any further questions!
If you've selected the top level folder to "not start synced" by default, then I'd recommend setting the settings for any sub folders created to be "synced by default". Applying this setting to the sub folders should only result in the folders syncing to the members' computers if they have specifically chosen to sync the top level folder.
If you apply the same "not start synced" to the subfolders, they won't sync to the members' computers unless they then manually add them as you mentioned.
Yes, makes sense. Seems like I've set up the config wrong in the beginning. When I now change the setting of the top level folder, this will only affect new connected computers, not the already existing members, isn't it?
Is there a possibility to initiate the existing connected computers to "re-sync" and apply the new setting to all Teamfolders (and all Sub-sub-sub-Folders)?
That's right, if you change the setting it will only apply for newly connected devices. Unfortunately, since the changes in these settings aren't retroactive, there isn't currently a way to force the updated changes to all connected devices.
Possibly, the only way to achieve that would be to remove the members from the folders, and then share the folders again after applying to correct syncing defaults.
I hope that helps to some extent - thanks!
About Security and Permissions
Start a discussion in the Dropbox Community forum to get help with your account security and permissions. Find support from Community members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
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Hi,
\n
in the admin console, I've created a Team Folder. The standard synchronisation for this folder is set to \"standardmäßig nicht synchronisiert\", which must be something like \"not synced by default\". Each Team Member has to check the folder in the Selective Sync settings. Only then it is synced to the local Dropbox folder.
\n
That works nicely.
\n
What I experience is: even after the Team Member has checked the Team Folder in the Selective Sync settings, and even after everything is synced to the members, they don't see any new subfolder inside the Team Folder. They have to activate every new subfolder in the Selective Sync settings, although they have already set the whole Team Folder to be synced.
\n
What am I doing wrong in the configuration?
\n
Thanks for any good ideas!
\n
Chris
","body@stringLength":"829","rawBody":"
Hi,
\n
in the admin console, I've created a Team Folder. The standard synchronisation for this folder is set to \"standardmäßig nicht synchronisiert\", which must be something like \"not synced by default\". Each Team Member has to check the folder in the Selective Sync settings. Only then it is synced to the local Dropbox folder.
\n
That works nicely.
\n
What I experience is: even after the Team Member has checked the Team Folder in the Selective Sync settings, and even after everything is synced to the members, they don't see any new subfolder inside the Team Folder. They have to activate every new subfolder in the Selective Sync settings, although they have already set the whole Team Folder to be synced.
\n
What am I doing wrong in the configuration?
\n
Thanks for any good ideas!
\n
Chris
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Selective Sync and subfolder","moderationData":{"__ref":"ModerationData:moderation_data:366169"},"body":"
If you've selected the top level folder to \"not start synced\" by default, then I'd recommend setting the settings for any sub folders created to be \"synced by default\". Applying this setting to the sub folders should only result in the folders syncing to the members' computers if they have specifically chosen to sync the top level folder.
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If you apply the same \"not start synced\" to the subfolders, they won't sync to the members' computers unless they then manually add them as you mentioned.
If you've selected the top level folder to \"not start synced\" by default, then I'd recommend setting the settings for any sub folders created to be \"synced by default\". Applying this setting to the sub folders should only result in the folders syncing to the members' computers if they have specifically chosen to sync the top level folder.
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If you apply the same \"not start synced\" to the subfolders, they won't sync to the members' computers unless they then manually add them as you mentioned.
\n
I hope this helps - thanks!
\n
\n
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Hey Daphne,
thanks for the quick reply.
Yes, makes sense. Seems like I've set up the config wrong in the beginning. When I now change the setting of the top level folder, this will only affect new connected computers, not the already existing members, isn't it?
Is there a possibility to initiate the existing connected computers to \"re-sync\" and apply the new setting to all Teamfolders (and all Sub-sub-sub-Folders)?
Yes, makes sense. Seems like I've set up the config wrong in the beginning. When I now change the setting of the top level folder, this will only affect new connected computers, not the already existing members, isn't it?
Is there a possibility to initiate the existing connected computers to \"re-sync\" and apply the new setting to all Teamfolders (and all Sub-sub-sub-Folders)?
Thanks again for your help!
Christian
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That's right, if you change the setting it will only apply for newly connected devices. Unfortunately, since the changes in these settings aren't retroactive, there isn't currently a way to force the updated changes to all connected devices.
\n
Possibly, the only way to achieve that would be to remove the members from the folders, and then share the folders again after applying to correct syncing defaults.
That's right, if you change the setting it will only apply for newly connected devices. Unfortunately, since the changes in these settings aren't retroactive, there isn't currently a way to force the updated changes to all connected devices.
\n
Possibly, the only way to achieve that would be to remove the members from the folders, and then share the folders again after applying to correct syncing defaults.
\n
I hope that helps to some extent - thanks!
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