You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

ChrisJones2112's avatar
ChrisJones2112
Helpful | Level 5
7 years ago

Received a "Complete your DropBox setup" e-mail out of nowhere

I just received a "Complete your DropBox setup" e-mail with instructions for doing just that -- it has the usual checklist in the e-mail and shows step 1 "create a dropbox account" as completed but t...
Create or delete account
Notifications
Security
  • Walter's avatar
    Walter
    7 years ago

    Thanks for the affirmation auser52!

    I just sent you an email to the address you use for your forum's profile so we can have a more in-depth look into this together. 

    Check your inbox for my email and we'll take it from there. 

    Thanks!

WPaulBishop's avatar
WPaulBishop
Helpful | Level 5
6 years ago

Has this been resolved? I received the same email on November 12, and like the person who gave the detail, I've been a user for years with all of those steps completed.

  • JacksonBison's avatar
    JacksonBison
    New member | Level 2
    6 years ago

    Same here received out of the blue Dec 13th, 2019

    • Tom_H1's avatar
      Tom_H1
      New member | Level 2
      5 years ago

      JacksonBison, did you ever get a response from anybody?

About Security and Permissions

Start a discussion in the Dropbox Community forum to get help with your account security and permissions. Find support from Community members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!