We're making changes to the Community, so you may have received some notifications - thanks for your patience and welcome back. Learn more here.

Forum Discussion

t_c's avatar
t_c
New member | Level 2
2 years ago

Temporarily revoking file access to a specific device.

Good evening:   My laptop bit the dust and is under warranty.  My best guess is that the power supply blew, but it's only a guess... and it's now in transit to the manufacturer.   The point i...
  • Rich's avatar
    2 years ago

    t_c wrote:

    Is there a way to "temporarily" lock the machine from accessing Dropbox or will I have to delete access to the laptop and repopulate it upon its return.


    There's no temporary option. You can unlink the device from your account on your Security page so it can't access your account or any of your files stored online. There's nothing preventing them from accessing the files stored on your local drive.

     

    When you get the laptop back you'll need to re-link the device by launching (or installing) Dropbox and signing back in to your account. When you do this it will need to re-index your files. If the drive isn't wiped, I'd suggest renaming the existing Dropbox folder to Dropbox.old or similar, and basically start from scratch.

About Security and Permissions

Start a discussion in the Dropbox Community forum to get help with your account security and permissions. Find support from Community members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!