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JoshH_'s avatar
JoshH_
New member | Level 2
3 years ago

Need to talk to a Dropbox support member ASAP. How can I contact them without a business account?

I need to urgently contact Dropbox support regarding a serious security concern, but I can't find a phone number for contacting them without a business subscription. Can you please give me a method o...
Security
sgk1's avatar
sgk1
New member | Level 2
3 years ago
Japan staff Matsumoto ignore the request and questions
I am not sure why we can not have any support
  • Megan's avatar
    Megan
    Icon for Dropbox Staff rankDropbox Staff
    3 years ago

    Hi sgk1, I'm more than happy to help! 


    Can you give me some more info, in regards to the situation you're experiencing? It sounds like you've contacted our Support, right?

     

    If so, feel free to send me the ticket number reference. 

     

    Thanks!

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I need to urgently contact Dropbox support regarding a serious security concern, but I can't find a phone number for contacting them without a business subscription. Can you please give me a method of contact a support member as soon as possible?

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I need to urgently contact Dropbox support regarding a serious security concern, but I can't find a phone number for contacting them without a business subscription. Can you please give me a method of contact a support member as soon as possible?

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Staff","color":"0061FE","icon":{"__ref":"AssociatedImage:{\"url\":\"https://www.dropboxforum.com/t5/s/mxpez29397/images/cmstMjYtZVNRZzFo\"}"},"rankStyle":"TEXT"},"User:user:1148275":{"__typename":"User","id":"user:1148275","uid":1148275,"login":"Megan","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2019-05-22T13:20:35.546-07:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/images/dS0xMTQ4Mjc1LTI1ODQ5aURDMDdCRUZFNTNCQTg3OTY"},"rank":{"__ref":"Rank:rank:26"},"entityType":"USER","eventPath":"community:mxpez29397/user:1148275"},"ModerationData:moderation_data:640914":{"__typename":"ModerationData","id":"moderation_data:640914","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:640914":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:1148275"},"id":"message:640914","revisionNum":1,"uid":640914,"depth":2,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001020"},"parent":{"__ref":"ForumReplyMessage:message:640857"},"conversation":{"__ref":"Conversation:conversation:633023"},"subject":"Re: Need to talk to a Dropbox support member ASAP. How can I contact them without a business account?","moderationData":{"__ref":"ModerationData:moderation_data:640914"},"body":"

Hi sgk1, I'm more than happy to help! 

\n


Can you give me some more info, in regards to the situation you're experiencing? It sounds like you've contacted our Support, right?

\n

 

\n

If so, feel free to send me the ticket number reference. 

\n

 

\n

Thanks!

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Hi , I'm more than happy to help! 

\n


Can you give me some more info, in regards to the situation you're experiencing? It sounds like you've contacted our Support, right?

\n

 

\n

If so, feel free to send me the ticket number reference. 

\n

 

\n

Thanks!

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