You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
rangeletti3
2 years agoNew member | Level 2
Google Doc Migration will not work "Please connect Dropbox to the same Google account"
I have spent hours with Dropbox Text Support and keep getting the run around. I am trying to sync my gmail with dropbox and I keep getting this error message. I am using the same e-mail address as my...
jeffe1
8 months agoExplorer | Level 4
Same issue for over a year. I am trying to use Google Drive in Dropbox. Both accounts have the same Google account. Funny, I even login using Google. Then I go to link Google Drive and get a message to connect to the same account. I hope there's a fix for this soon.
About Security and Permissions
Start a discussion in the Dropbox Community forum to get help with your account security and permissions. Find support from Community members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!