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Forum Discussion
Can you add passkey and 2FA support for Dropbox Passwords?
Please add support for passkeys and in-app 2 factor authentication to DropBox Passwords.
No, I am talking about using passkeys as described here https://www.dashlane.com/blog/what-is-a-passkey-and-how-does-it-work to log into other apps and websites, not using a passkey to log into Dropbox.
Nancy
Dropbox Staff
Dropbox StaffAlright, thanks for clarifying and for your feedback! I’ve made sure this is passed along to our team and they’ll take it into consideration.
If you need something else, I’ll be here.
Hi. I was just able to set up a Passkey using my PC, but the process is not intuitive and IMHO could be improved quite a bit.
First of all, all the prompts talk about inserting a physical security key. In fact you can say that you inserted a physical key even though you didn't, and it'll go ahead and create a passkey using your computer's built in passkey creator or a 3rd party one (e.g. for a password manager). It would be much better if the prompts indicated that you could create an actual passkey and took you through the process, not just add a physical security key.
Also, it would be really great if you could set up a passkey without having to also set up an app or mobile number for 2 factor authentication. I prefer if this was separate to two factor authentication.
Maybe this can't be done in the short term, but in the long run, it would be great if you never had to create or use a password again.
- Walter
Hi ron323 - thanks for taking the time to share your thoughts on this.
I've logged your feedback in our system and you can let us know if you have anything else to add.
Also, note that you can post your feature requests in our Share an Idea area following these tips.
Cheers!
