You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

Pete417's avatar
Pete417
New member | Level 2
2 years ago

Not receiving verification email, how can I verify my account?

I have not been able to receive verification email or password reset email. I've added no-reply@dropbox.com to my google contacts account. I've checked my spam folder.  I've verified my address...
Account Access
emails
Passwords
Security
Ey12's avatar
Ey12
Explorer | Level 3
2 years ago
مسا الخير.. انا بقدر افوت عالايميل لكن رمز التحقق ما بوصل لاقدر افتح الحساب.. شو الحلول
  • Megan's avatar
    Megan
    Icon for Dropbox Staff rankDropbox Staff
    2 years ago

    مرحبًا @Ey12، مرحبًا بك في مجتمعنا!

     

    فقط للتأكد من أننا على نفس الصفحة هنا: هل تشير إلى رسالة التحقق الإلكترونية، أو رمز الأمان المكون من 6 أرقام الذي يستخدم لمرة واحدة للوصول إلى حساب Dropbox الخاص بك؟

     

    هل يمكنك أيضًا محاولة إضافة no-reply@dropbox.com إلى جهات اتصال بريدك الإلكتروني ثم المحاولة مرة أخرى؟

     

    على أية حال، سأنتظر ردك حتى نتمكن من المضي قدمًا!

     

    --

     

    Hey Ey12, welcome to our Community! 

     

    Just to make sure we're on the same page here: do you refer to the verification email, or the 6-digit-security one-time-code in order to access your Dropbox account? 

     

    Can you also try adding no-reply@dropbox.com to your email contacts and then try again?

     

    In any case, I'll be waiting for your response, in order for us to proceed! 

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