You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

Pete417's avatar
Pete417
New member | Level 2
2 years ago

Not receiving verification email, how can I verify my account?

I have not been able to receive verification email or password reset email. I've added no-reply@dropbox.com to my google contacts account. I've checked my spam folder.  I've verified my address...
Account Access
emails
Passwords
Security
gcrt's avatar
gcrt
Explorer | Level 3
2 years ago

I forgot my password and requested an email to reset my password, but I still haven't received the email.

I have checked the junk folder, added no-reply@dropbox.com to contacts and use incognito browser.

 

Please help

 

Ticket id : Ticket #22285756: DB: not receiving password reset email 

  • Ohm-vachi's avatar
    Ohm-vachi
    New member | Level 2
    2 years ago

    "Try checking your spam email folder to see if it's there, or you could try sending a request for a password reset. Please wait approximately 1 day."

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