You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

samtheman326's avatar
samtheman326
New member | Level 2
11 months ago

Not receiving the verification email for my Dropbox account.

I just started a dropbox account and cannot receive the Email verification email. I have tried opening in another browser, double checking that my email was entered correctly, added the no reply drop...
Account Access
emails
Security
Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff

Hi there, Benhart78, let's see what we can find together about this! 

 

I'd like to have a more account-specific look on this, but I think I'd prefer if we switch over to email. Would that be okay with you?

 

Let me know more, and we'll take it from there!

Benhart78's avatar
Benhart78
Explorer | Level 4
7 months ago

Hi Megan,

 

That's great - I take it you have my email address.

 

Thanks.

About Security and Permissions

Start a discussion in the Dropbox Community forum to get help with your account security and permissions. Find support from Community members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!