You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
Rafistol86
4 months agoExplorer | Level 4
Not receiving 6 digit confirmation
Hello, I can't receive a mail for 6 digit confirmation when I'm trying to login. I have already tried to add noreply in m'y contacts and there is no mail even in spams. How Can you help me please ?
Rafistol86
Explorer | Level 4
Thank you for your answer. Unfortunatly I don't have any connected device and I already tried different browser and systems (mobile and PC).
Walter
4 months agoDropbox Staff
I see, thanks for the additional information Rafistol86
In that case, may we reach out via email to have a further look internally?
About Security and Permissions
Start a discussion in the Dropbox Community forum to get help with your account security and permissions. Find support from Community members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!