You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

Momina's avatar
Momina
Explorer | Level 3
2 years ago

My account got deactivated.

Hi, My account under the email: [email removed as per Community Guidelines] has been deactivated! Although I was using it! I need that data in the account! How do I get that back?
Account Access
  • Mark's avatar
    Mark
    2 years ago

    No, if it was removed for inactivity (remembering you get about 3 to 4 months of warnings via email before hand) then the data is permanently removed. 

     

    Unfortunately the T&C's do state this - as do the warning emails 😞 

Momina's avatar
Momina
Explorer | Level 3
There is no way I can recover all my data? I specially uploaded everything on dropbox because of its service! I didnt know my account will get deactivated for no reason.
Mark's avatar
Mark
Icon for Super User II rankSuper User II
2 years ago

No, if it was removed for inactivity (remembering you get about 3 to 4 months of warnings via email before hand) then the data is permanently removed. 

 

Unfortunately the T&C's do state this - as do the warning emails 😞 

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