We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here. 

Forum Discussion

patlaw's avatar
patlaw
New member | Level 2
2 years ago

Logging In with Email Address No Longer Valid

I have several Dropbox accounts, and I'm trying to clean them up. One has an email address that is no longer valid, and it cannot be recreated. I have the password. It works. The problem is Dropbox s...
  • Mark's avatar
    2 years ago

    Hi patlaw 

     

    If its sending a secure code to the email unless you can get the email address active again there is no way to log in.

About Security and Permissions

Start a discussion in the Dropbox Community forum to get help with your account security and permissions. Find support from Community members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!