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Forum Discussion

SPoirier's avatar
SPoirier
Explorer | Level 4
3 months ago

I'm a Dropbox team member; How can I make myself an admin?

Hello there, 

 

The person that created our Dropbox is no longer interested in being the "Owner" and will not help on passing the torch. I am a user and on the Board for the Not-For-Profit that utilizes the account. I need to remove him and make the society the owner. Help please!!

dropbox business
Permissions
Team member
  • Hannah's avatar
    Hannah
    3 months ago

    Hey SPoirier, I'm afraid that Rich is right.

     

    Only an already existing admin on a Dropbox team can change the admin permissions for another team member and make them admin.

     

    If you can gain access to the current admin's Dropbox account and make the change, then you should be able to do it on your end, we can't do it from our side, unfortunately.

  • Hannah's avatar
    Hannah
    Icon for Dropbox Staff rankDropbox Staff
    3 months ago

    Hey @SPoirier, thanks for reaching out to us.

     

    Can you please clarify if you're referring to making someone else the owner of a shared folder? 

     

    Or are you a member of a Dropbox team and are perhaps talking about making someone else the admin?

     

    Let me know and we'll go from there.

    • SPoirier's avatar
      SPoirier
      Explorer | Level 4
      3 months ago

      Hi Hannah!!

       

      I am a team member and need to make myself the admin if that is possible? 

      Thank you bunches!

      Stacey

    • SPoirier's avatar
      SPoirier
      Explorer | Level 4
      3 months ago

      Hi Hannah, 

       

      Would you mind emailing me or is there a PM option that I can speak to you on?

      • Hannah's avatar
        Hannah
        Icon for Dropbox Staff rankDropbox Staff
        3 months ago

        Hey SPoirier, I'm afraid that Rich is right.

         

        Only an already existing admin on a Dropbox team can change the admin permissions for another team member and make them admin.

         

        If you can gain access to the current admin's Dropbox account and make the change, then you should be able to do it on your end, we can't do it from our side, unfortunately.

    • Jay's avatar
      Jay
      Icon for Dropbox Staff rankDropbox Staff
      3 months ago

      Hi Chase1, as Rich and my colleague Hannah mentioned earlier in this thread, to become an admin on a Dropbox team, you'll need an admin to make you one through the admin console on the Dropbox site.

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