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KRKendall's avatar
KRKendall
New member | Level 2
14 days ago

I need help signing in to my account

I have a personal Dropbox account, I am ok with it.

 

However, I have become secretary of  a non-profit organization, and I need to get access to the Board of Directors Dropbox account.  When I try to sign in to DB, it signs me into my personal account, and won't let me sign in to the Group Dropbox. How can I signin to the group account?

thanks

[Removed as per Community Guidelines]

Account Access
Security

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  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff
    14 days ago

    Hi KRKendall, thanks for bringing this to our attention.

    Are you able to log out of your personal account, and then sign into your work account?

    Do you have a password manager that is automatically logging you in to your personal account?

    This will help me to assist further!

About Security and Permissions

Start a discussion in the Dropbox Community forum to get help with your account security and permissions. Find support from Community members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!

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I have a personal Dropbox account, I am ok with it.

 

However, I have become secretary of  a non-profit organization, and I need to get access to the Board of Directors Dropbox account.  When I try to sign in to DB, it signs me into my personal account, and won't let me sign in to the Group Dropbox. How can I signin to the group account?

thanks

[Removed as per Community Guidelines]

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I have a personal Dropbox account, I am ok with it.

 

However, I have become secretary of  a non-profit organization, and I need to get access to the Board of Directors Dropbox account.  When I try to sign in to DB, it signs me into my personal account, and won't let me sign in to the Group Dropbox. How can I signin to the group account?

thanks

[Removed as per Community Guidelines]

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Hi KRKendall, thanks for bringing this to our attention.

\n

Are you able to log out of your personal account, and then sign into your work account?

\n

Do you have a password manager that is automatically logging you in to your personal account?

\n

This will help me to assist further!

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