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Forum Discussion
I lost access to 2FA and none of the help resources are helping.
Lost access to 2FA with new computers and phones over the years so I cannot sign in and install dropbox on my new computer.
You know what's frustrating? I have to sign into my dropbox account to p...
Mark
Super User II
Super User III never saved my emergency codes
Oh dear :(
It does tell you the reasons why you should save them and also makes you confirm you do before its set up.
When I used Google Authenticator, it always moved everything as long as I was logged in to Google. Have you checked log-on etc.? I use 1Password now and again that does move everything.
I never thought 10 years ago I would need the emerg codes because of the authenticator app was supposed to always have the code... sigh.
i know the password to my account, but is there a way to email a login code to enter like what my bank does?
- Mark
i know the password to my account, but is there a way to email a login code to enter like what my bank does?
You told Dropbox to not give access to your account without the codes. Therefore that's what they do - they've also said the same on here previously.
You can try asking Dropbox Support at www.dropbox.com/support directly, but, its unlikely. Afterall it would make a mockery of the security features in place to let people circumvent it.
Note if you are a free user you need to go to that page while NOT logged in, even to here and you'll get an option to ask for help for logging in. Its probably easiest to use an Incognito Window.
