You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
my2ndaccount
5 days agoNew member | Level 1
I lost access to 2FA and none of the help resources are helping.
Lost access to 2FA with new computers and phones over the years so I cannot sign in and install dropbox on my new computer.
You know what's frustrating? I have to sign into my dropbox account to p...
Megan
5 days agoDropbox Staff
Hi my2ndaccount, thanks for bringing this to our attention.
Just to make sure we're on the same page, are you talking about 2FA or our 6-digit security code? I'm asking because sometimes people confuse the two.
If you're referring to our first feature, are you able to login to your account using the emergency backup codes?
Let me know more, and we'll take it from there!
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