You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
MysterySauce
12 hours agoNew member | Level 1
I don't receive the 6 digit code to my email's inbox.
I cannot receive 6 digit code to my inbox;
I am sure I typed my email correctly
I checked my spam folder
I added no-reply@dropbox.com as safe contact
I contacted support@dropbox.com- re...
Nancy
11 hours agoDropbox Staff
Sorry to hear about this, MysterySauce.
Have you tried logging in to your Dropbox account again and re-typing your email address and password since then?
Do you have any devices currently linked to your account? If yes, you can check the Notifications section for the one-time code.
If there's still no code to be found after all that, I can go ahead and log a ticket for you directly (to the email address you see here).
Let me know if that’s OK.
About Security and Permissions
Start a discussion in the Dropbox Community forum to get help with your account security and permissions. Find support from Community members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!