You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

KCK12's avatar
KCK12
New member | Level 2
3 months ago

I don't have access to my old phone number and email address. How to get into my account?

Old phone number and email address no access to. How do I get in my account? My only options are sending code and help with something else…
Account Access
Account Settings
Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff
3 months ago

Hey KCK12, let's jump right into this! 

 

Just to make sure we're on the same page here: are you referring to our 2FA or our 6-digit security-code? 

 

Let me know more, and we'll take it from there! 

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