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Riley Feldman's avatar
Riley Feldman
New member | Level 2
2 years ago

I deleted my Dropbox Fax Account by Accident

Our company has a Hellofax Account for faxing. I believe Dropbox bought Hellofax a few months back. A few weeks ago, I created a dropbox account. Because I used the same email address for the dropbox...
Account Access
Dropbox Plus
Restore
Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff
2 years ago

Hi Riley Feldman, thanks for bringing this to our attention.

 

I'd recommend getting in contact with the support team to see if anything can be done  in this instance.

 

Once you get a ticket ID from the automated response, please let me know the number here so I can locate it in our system

  • Riley Feldman's avatar
    Riley Feldman
    New member | Level 2
    2 years ago

    Thank you, Jay. Here is the ticket:

     

    Ticket 23060979

    • Jay's avatar
      Jay
      Icon for Dropbox Staff rankDropbox Staff
      2 years ago

      Thanks for that, I've gone ahead and prioritized your ticket to expedite matters on your behalf.

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